Operation staff TSR Full Time NEW

Company Description

Blue Dart Express Ltd., a premier express air and logistics company in South Asia, delivers secure and reliable consignments across 56,000+ locations in India. As part of DHL Group’s DHL eCommerce division, it provides access to a vast global network covering over 220 countries and territories. Recognized for its customer-centric approach, cutting-edge technology, and innovative services, Blue Dart has earned multiple awards for excellence in service, sustainability, and employee well-being. The company is also celebrated for its commitment to diversity, inclusion, and corporate social responsibility initiatives through its GoGreen, GoHelp, and GoTeach programs.

Role Description

This is a full-time, on-site role for an Operation Staff – TSR position located in Vijayawada. Responsibilities include managing day-to-day operational tasks, ensuring efficient logistics processes, and supporting delivery operations. The role also involves handling customer service inquiries, maintaining effective communication with team members and stakeholders, and analyzing operational data to enhance efficiency.

Qualifications

• Strong Operations and Analytical Skills to manage processes and evaluate data effectively
• Exceptional Communication and Interpersonal Skills to collaborate with teams and interact with stakeholders
• Customer Service expertise to address inquiries and ensure client satisfaction
• Ability to work in a fast-paced environment and adapt to operational demands
• Experience in logistics or supply chain is a plus
• Proficiency in basic computer applications and reporting tools
• High school diploma or equivalent required; a bachelor’s degree is a plus