Operations Coordinator – Remote Full Time

Company: The Mind Chess Academy

Location: Remote (Work from Home)

Job Type: Full-Time

Work Hours:

• Monday to Saturday, 11:00 AM – 9:00 PM (1–2 hours break included)
• ⚡ Mandatory instant availability from 4:00 PM – 9:00 PM (peak parent & coaching interaction hours).

Key Responsibilities:

• Act as the first point of contact for parents, coaches, and new enquiries.
• Ensure quick response and support, especially during 4 PM – 9 PM.
• Handle telecalling tasks (20% of role).
• Maintain records and manage tasks using MS Office and Google Drive.

Requirements:

• Own laptop with stable internet connection.
• Fluent in English & Hindi.
• Basic knowledge of MS Office and Google Drive.
• Excellent communication and organizational skills.

Salary & Benefits:

• ₹12,000 during probation.
• ₹15,000 post-probation.

How to Apply:
Send your resume to [email protected] with the subject line “Application – Operations Coordinator”.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 – ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Work from home

Application Question(s):

• Do you have your own laptop and a stable internet connection?
• Are you fluent in both English and Hindi?
• Please describe any prior experience you have in operations, coordination, or telecalling roles
• Which area/locality do you currently stay in?
• Are you comfortable working Mon–Sat, 11 AM to 9 PM (with 1–2 hrs break) ?
• Are you comfortable with a 20% calling role (making 20–30 calls per day)?

Work Location: Remote