Role Purpose:
To provide comprehensive administrative and organizational support to the Director, ensuring smooth day-to-day operations, effective time management, and confidential handling of business and personal matters.
Key Responsibilities:
1. Administrative Support
• Manage Director’s calendar, schedule appointments, and coordinate meetings.
• Draft, review, and manage correspondence, reports, presentations, and documents.
• Handle phone calls, emails, and inquiries promptly and professionally.
• Organize and maintain office filing systems (physical and digital).
2. Meeting & Travel Management
• Prepare meeting agendas, minutes, and follow-up actions.
• Arrange domestic and international travel, including flights, visas, accommodation, and itineraries.
• Coordinate logistics for events, conferences, and client meetings.
3. Communication & Liaison
• Act as the point of contact between the Director and internal/external stakeholders.
• Ensure smooth information flow and prioritize issues requiring the Director’s attention.
• Handle confidential and sensitive information with discretion.
4. Project & Task Management
• Support in monitoring project deadlines, deliverables, and progress updates.
• Conduct research and prepare briefs for the Director.
• Assist in coordination of business initiatives and strategic tasks.
5. Personal Assistance
• Manage certain personal tasks for the Director (as required).
• Support in personal appointments, travel, and other ad hoc requirements.
Key Skills & Competencies:
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• High level of discretion and confidentiality.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to prioritize and work under pressure.
• Professional demeanor with strong interpersonal skills.
Qualifications & Experience:
• Bachelor’s degree (preferred).
• 3–7 years of experience as a PA/EA to senior management.
• Experience in handling high-level executives’ schedules and confidential matters.
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