Pharma DOOH Campaign & Account Manager 📋💊📺 (Canadian Media & Ad Tech Company | Pharma Advertising, Digital Out-of-Home, Healthcare Media | Account Manager, Campaign Manager) Full Time NEW

Goodwork is recruiting for a Canadian mobile ad tech company.

What makes this opportunity interesting?

• 🇨🇦 Join a stable Canadian company with consistent growth (15% YoY), bootstrapped and profitable for 13+ years
• 📺 Own the operational backbone of a national Pharmacy Media Network broadcasting across pharmacy waiting lounges
• 💊 Make a tangible impact in healthcare — connecting pharma brands with patients at the moment they need it most



About the Company

We’re a Canadian mobile advertising pioneer founded in 2010, built on first-party mobile data and SDK integrations. Our mission: provide unparalleled consumer insights and end-to-end advertising solutions that drive results for Canada’s leading brands.

We deliver full-service programmatic campaigns across mobile, connected TV, audio, digital out-of-home, desktop, and social platforms like Netflix and Reddit. Using advanced rich media and AI-driven decisioning, we provide brand lift studies, creative engagement metrics, and foot traffic attribution—no hardware required.

Our customers are major media agencies across Canada, representing brand advertisers like Disney, BMW, LG, and the Canadian Broadcasting Corporation.

We’re proudly bootstrapped and debt-free for 13 years with 15% revenue growth (2024-2025). Our data foundation includes 18M+ Mobile Advertising IDs and 9M+ geo-location MAIDs capturing 120+ location points per user daily. We manage 100-300 live campaigns simultaneously, and our award-winning creative team has built 3,000+ custom ad units from concept to delivery. We’re part of a holding company with 6 companies spanning mobile advertising, creative services, publisher monetization, pharma digital out-of-home, healthcare platforms, and podcast monetization.

OUR COMPANY VALUES guide our team and shape our culture:

• 🤔 Curious by Nature: We question, learn, and let go of what doesn’t work. Curiosity overcomes complacency. We build momentum, not monuments—turning the unknown into opportunity.
• 🤝 We Trust Our Team: We show up consistently for teammates, clients, and partners. Trust grows when we take responsibility, communicate openly, and follow through—even when no one is watching.
• 🔥 Hunger for Excellence: We pursue excellence relentlessly, fueled by curiosity, accountability, and a desire to grow. Skills fade, tools change, but our commitment endures—we build lasting impact.
• ⛵ Winning as a Team: Humility means recognizing our team’s value in success. Rising tides lift us together. When storms hit, we leave egos aside—we’re here to get it right, not to be right.
• 😄 Work Hard, Laugh Harder: We do serious work without being serious. Humor helps us navigate difficult situations with lightness and teamwork.

We’re a fully remote organization with ~70 teammates across Canada, the Philippines, Pakistan and Kenya. Our main hubs are in Toronto and Montreal, with additional team members in Ottawa and Vancouver.

Our approach is distinctly Canadian—lighthearted yet serious about our work, collaborative, and focused on long-term growth over short-term gains. We’re obsessed with efficiency and continuous improvement. Our flat structure encourages open communication across all levels, and we leverage AI tools to streamline our processes and enhance service delivery.

About the Role

We’re looking for a remote Pharma DOOH Campaign & Account Manager to own the day-to-day execution and client management of our Pharmacy Media Network — a national digital out-of-home (DOOH) channel broadcasting across pharmacy waiting lounges.

In this role, you’ll take ownership of everything post-sale: onboarding clients once the insertion order is signed, configuring campaigns on platforms like AdStash and BroadSign, coordinating creative and compliance approvals with pharmacy affiliates, delivering Proof of Performance reports, and supporting renewal conversations with the Sales Team. You’ll manage up to 10 live campaigns at a time, with assets supplied directly by the client and compliance requirements that vary by province.

This network was acquired a little over a year ago and has been in maintenance mode since — managed internally without a dedicated operator. That’s changing. With outbound sales efforts now underway and a $1M revenue target this year (a 50% increase over last year), we’re bringing on someone to own the operational side fully, free up senior leadership, and grow alongside the business.

Our IDEAL CANDIDATE brings 2 to 3 years of experience in client services, account management, media operations, or a related role. You’re a natural relationship owner — responsive, organized, and clear in your communication with clients and internal teams alike. You’re sharp in Excel, comfortable navigating compliance requirements, and able to translate a signed contract into a live, accurate campaign without much hand-holding. You treat a book of business like something worth building, not just maintaining — and you’re excited by the opportunity to grow within a company that’s scaling fast.

Performance Metrics: Your performance will be measured by campaign launch accuracy, compliance escalation rate, revenue reconciliation cleanliness, Proof of Performance quality, and client renewal rates.

Reporting Structure: You’ll collaborate with the Sales team on post-sale handoffs and renewal conversations, and with the Ad Operations Team across the broader holding company. This position reports directly to the Chief Operating Officer.

You’ll be doing things like:

• Client Relationship Management: Serving as the primary day-to-day contact for pharma brands and agency clients from IO signing through campaign close; translating client objectives into operational briefs; managing timelines, deliverables, and expectations; providing proactive updates and troubleshooting issues before they escalate
• Campaign Setup & Execution: Generating contracts and coordinating purchase orders via Salesforce and HelloSign in coordination with the Sales Team; managing the affiliate booking process and revenue splits across PharmaChoice, OnPharm, and Quebec banner partners; configuring campaigns within AdStash or BroadSign according to IO parameters; sending client-supplied assets to pharmacy affiliates for creative and compliance review, including Quebec-specific requirements for PSA-style creative
• Proof Of Performance: Collecting end-of-campaign logs from pharmacy affiliates; updating standardized PowerPoint and Excel templates with campaign delivery data; validating impression counts against contracted volume using a ChatGPT-assisted workflow
• Billing & Affiliate Reconciliation: Tracking affiliate payments and supporting invoice generation with the Finance Team; flagging discrepancies between contracted and delivered impressions
• Renewal & Growth Support: Providing end-of-campaign performance insights and recommendations to the Sales Team; participating in handoff discussions to support renewal or upsell opportunities
• Cross-Team Alignment & Process Improvement: Collaborating with Ad Operations and tech partners on platform issues and the ad server transition; documenting and improving processes across campaign setup, reporting, and billing

Skills & Qualifications

• 2 to 3 years of prior experience in roles like Account Manager, Client Services Specialist, Media Operations Coordinator, Campaign Manager, Ad Operations Analyst, or related — pharma and healthcare backgrounds are equally welcome; advertising-specific training is provided on the job
• Clear, professional communicator confident in client-facing correspondence and internal coordination alike
• Comfortable managing multiple concurrent campaigns, tight timelines, and asynchronous collaboration across tools and stakeholders
• Solid Excel skills across pivot tables, impression modeling, and reconciliation
• Working knowledge of digital advertising campaign workflows, insertion orders, and media reporting
• High attention to detail around compliance documentation and financial accuracy

Bonus if you also have:

• Experience in pharma advertising, regulated healthcare, or DOOH environments
• Background in programmatic advertising, ad tech, or DSP platforms
• Hands-on experience with AdStash, BroadSign, or similar platforms
• Experience with Salesforce for contract generation or CRM workflows
• Hands-on experience with AI tools for workflow automation
• French bilingualism
• Familiarity with our tools: Google Workspace, Microsoft Office (Excel, PowerPoint), Slack, Salesforce, Asana, ChatGPT, AdStash, BroadSign, HelloSign, Dropbox

Position Details:

Working Hours: 4 hours of required overlap between 9AM and 5PM ET (Toronto time), with the remaining daily hours asynchronous. Adjusts with Daylight Saving Time.

Employment Type: Full-time (40 hours/week), Exclusivity Preferred

Education: No formal education requirement— experience and values alignment matter most

Level: Upper-Junior (2 years of relevant experience), Lower-Intermediate (3 years)

Compensation: ~CAD $975–$1,275 (INR 65K–85K) per month, based on experience. Structured as a Consultant Agreement (independent contractor), meaning you’ll be responsible for your own taxes, benefits, and insurance.

Benefits of working with us: 

• 🚀 Work directly with a forward-thinking international company
• 🏡 Work from the comfort of your home
• 🏆 Incredibly talented teammates
• 🧘🏾‍♀️ Work-life balance: 8 hours a day, 5 days a week
• 💰 Above-market compensation
• 💻 Remote-first company culture
• 🧠 Lots of learning & growth opportunities
• 💼 Support for home office equipment
• 👥 Quarterly all-hands meetings, weekly Friday afternoon all-hands, and weekly sales meetings on Mondays

Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential.

If you don’t hear back within 4 weeks, assume you weren’t selected, but Goodwork may still reach out about other remote roles.