Receptionist & Office Coordinator Full Time

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

Job Responsibilities

• Devising and maintaining office systems, including data management and filing;
• Arranging travel, visas and accommodation .
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Organising and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the

chairman.

• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organising meetings and ensuring the Management is well prepared for meetings.
• Liaising with clients, suppliers and other staff

Job Requirements

• Exceptional written and oral communication skills.
• Excellent word processing and IT skills, including knowledge of a range of software

packages.

• The ability to work under pressure and to tight deadlines.
• Good organisational and time management skills.
• The ability to research, digest, analyse and present material clearly and concisely.
• Excellent interpersonal skills.
• The ability to work on your own initiative.
• Honesty and reliability.
• Attention to detail.
• Flexibility and adaptability to juggle a range of different tasks and to work extra

hours to meet deadlines.

• Discretion and an understanding of confidentiality issues.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.