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Full job description
Company Description
- Be a part of global community in hospitality industry.
- Learning and growth opportunities.
- Wide range of employee related benefits.
- Get a opportunity to be a part of Heartist culture.
Job Description
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Additional Information
Skills-
Resaweb
Fastcome
Dataweb Accor PMS