Revenue Cycle Billing Specialist Full Time

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO ™ – their differentiated approach to reimagining traditional outsourcing – to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Job Title: Senior CSA

Grade: H1

Job Category: Associate

Function/ Department: Operations

Essential Duties And Responsibilities

• File claims using all appropriate forms and attachments.
• Research account denials and file written appeals, when necessary.
• Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim.
• Research account information to determine the necessary attachments or supporting documentation to send with each claim.
• Ensure the integrity of each claim that is billed.
• Document in detail all efforts in CUBS system and any other computer system necessary.
• Verify patient information and benefits.
• Appeal accounts in writing.
• Draft letters to clients.

Additional Duties And Responsibilities

• Meet specified goals and objectives as assigned by management on a regular basis.
• Maintain confidentiality of account information at all times.
• Maintain awareness of and actively participate in the Corporate Compliance Program.
• Assist with other projects as assigned by management
• Maintain good working relationships with state and Federal agencies.
• Resolve accounts in a timely manner.
• Maintain a neat and orderly work station

Educational/Vocational/Previous Experience Recommendations

• High school diploma or equivalent is required.
• 1 – 3 years experience in insurance billing preferred.
• Knowledge of all insurance payers preferred.
• Proficient PC knowledge and the ability to type 30-40 wpm.
• Professional written and verbal communication skills.
• Capacity to prioritize multiple tasks in a busy work environment.
• Organization and time management skills.
• Capability to present oneself in a courteous and professional manner at all times.
• Ability to stay on task with little or no supervision. Working Conditions:
• Call Center environment.
• Must be able to sit for extended periods of time.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com