Senior Clinical Associate Full Time

About Us:

Fluent Health is a dynamic healthcare startup revolutionizing how you manage your healthcare and that of your family. We provide customers with high-quality, personalized options, credible information through trustworthy content, and absolute privacy. To assist us in our growth journey, we are seeking a highly motivated and experienced Senior Clinical Associate to play a pivotal role in our future success.

Company Website: https://fluentinhealth.com/

Responsibilities:

• Review and Validate AI generated clinical summary of Clients Demographics, Medical History, Test Results and Treatment Plans as per the medical and compliance standards
• Refine the clinical context to ensure that AI-generated information aligns with patient data and treatment notes.
• Review & Validate all Consult Notes, Diagnostic Reports, Laboratory Reports & any other documents uploaded by Client.
• Should be able to read & apply all information found in consult notes like Chief Complaint, Diagnosis, Past History, Treatment plan, Vitals, Medication, investigations, diagnostics test, diet plan, lifestyle advice.
• Should be able to read & interpret handwritten/printed consultation notes/ prescription or any other documents uploaded by Client.
• Adequate knowledge of clinical terminologies, tests, codes etc.
• Provide timely training/orientation on various clinical terminologies to other departmental staff.
• Maintain consistency in clinical terminologies (ICD-10, CPT, SNOMED, LOINC) within AI-generated summaries.
• Work collaboratively with Records Management to understand the work flows ensuring holistic data of the client is incorporated
• Participate in testing and training AI models by annotating data and reviewing algorithm-generated outputs of the Medical Summary.
• Proof read and rectify errors of all documents uploaded from different sources
• Evaluate, check & update missing data from the uploaded documents for further processing
• Perform document quality checks adhering to confidentiality policies at all times
• Provide feedback to Associate Manager – Clinical AI Summary on model accuracy, potential risks, and areas for improvement on the output
• Log all work in the database tracking system.
• Interact and work with the Team Leader regarding problem-solving and understanding the process.
• Prioritize workloads to ensure expedited cases are processed within defined timelines
• Follow SOPs and maintain departmental KRAs & KPIs along with service standards
• Maintain accurate data for MIS, records and document client service actions and discussions
• Execute any other tasks assigned by the Manager.

Qualifications:

• Graduate in MBBS/ BAMS is mandatory
• Knowledge of SnoMed/LOINC/ICD. Certification(Good to have)
• Should be computer literate and have good organizational skills
• Overall 4 to 5 years of experience out of which 2 to 3 must be as a Medical / Clinical Data Reviewer Executive in Hospital/Healthcare Organization, Records Management, KPO/BPOs
• Minimum 1 years of experience in hospital, clinic managing Medical Records or Document Management System
• Proficiency in English & Hindi
• Awareness of healthcare industry’s latest technology trends and applications in Medical Records / Clinical Data and Document Management