Senior Manager, App Dev & Support Full Time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Senior Manager – Application Development / IT Delivery is responsible for leading end-to-end software delivery, managing multiple development teams, and ensuring successful execution of large-scale IT programs. This role combines technical leadership, delivery management, stakeholder engagement, and strategic planning to drive business outcomes.

Required Qualifications/Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 15+ years of IT experience with 5+ years in leadership roles.
• Hands on experience with Java technologies
• Proven experience managing large-scale software development and delivery programs.
• Strong understanding of SDLC methodologies (Agile, Waterfall, Hybrid).
• Experience managing cross-functional and distributed teams.
• Lead end-to-end delivery of software development projects from initiation to deployment.
• Ensure delivery within scope, timeline, budget, and quality standards.
• Define project plans, milestones, resource allocation, and delivery strategies.
• Monitor progress, track KPIs, and provide regular status updates to stakeholders.
• Manage risks, dependencies, and issues with proactive mitigation strategies.
• Oversee change management and ensure smooth implementation of enhancements.
• Manage and mentor multiple teams (10–20+ members), including developers, QA, and analysts.
• Provide leadership to first-level managers, supervisors, and individual contributors.
• Drive hiring, onboarding, performance management, and career development.
• Foster a high-performance, accountable, and collaborative team culture.
• Build team capability and ensure skill development aligned with business needs.

Delivery & Program Management

Leadership & People Management

Technical Oversight

• Provide technical direction across application development lifecycle (SDLC).
• Guide architecture, design, and development of scalable and secure solutions.
• Ensure adherence to best practices in coding, security, and compliance.
• Oversee system integration, infrastructure alignment, and deployment strategies.
• Review technical estimates, solution approaches, and delivery methodologies.

Stakeholder & Client Management

• Act as the primary point of contact for delivery and program-related communications.
• Collaborate with business stakeholders, executives, vendors, and cross-functional teams.
• Translate business requirements into technical execution strategies.
• Influence senior leadership through clear communication and data-driven insights.

Strategic & Operational Management

• Contribute to business planning, budgeting, and resource forecasting.
• Drive innovation and continuous improvement in delivery processes.
• Align delivery strategy with organizational goals and client expectations.
• Ensure compliance with IT governance, audit, and regulatory requirements.

Process & Quality Management

• Ensure adherence to Agile/Scrum or hybrid delivery frameworks.
• Implement and monitor quality assurance and testing processes.
• Drive continuous improvement initiatives across delivery and operations.
• Establish and enforce best practices for SDLC, DevOps, and release management.

Preferred Experience

• Experience in Healthcare domain (PBM, Medicaid, MMIS, DSS) is a plus.
• PMP or equivalent project management certification preferred.

Core Competencies

• Leadership & Team Building
• Strategic Thinking & Execution
• Program & Portfolio Management
• Stakeholder Management
• Risk Management
• Communication & Influence
• Problem Solving & Decision Making
• Education:
• Bachelors degree in Information Systems or Computer Science, or equivalent combination of education and work experience.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent’s ADAAA Accommodation Policy.