Senior Manager – Employee Relations Full Time

About the Role

We are looking for a seasoned Employee Relations (ER) leader to drive a fair, compliant, and high-trust workplace environment.

In this role, you will lead the Employee Relations function end-to-end, shaping HR policies, managing complex workplace issues, and partnering with leadership to strengthen organizational practices.

This is a strategic + hands-on role requiring strong expertise in employee relations, labor laws, investigations, and risk mitigation.

Key Responsibilities

Employee Relations & Governance

• Lead the Employee Relations function, defining frameworks, policies, and governance mechanisms
• Ensure consistent, fair, and compliant implementation of ER practices across the organization

Policy Development & Compliance

• Design, review, and implement HR policies (Code of Conduct, Grievance Handling, PIP, Disciplinary processes, Health & Safety)
• Ensure alignment with labor laws and regulatory requirements
• Drive policy awareness and adherence across teams

Employee Relations Case Management

• Manage complex ER cases including grievances, misconduct, workplace conflicts, and disciplinary actions
• Lead or oversee investigations, ensuring fair, unbiased, and timely resolution
• Maintain documentation and compliance standards for all cases

Manager Enablement

• Coach and guide managers on performance management, conflict resolution, and employee conduct
• Build frameworks and toolkits to improve manager capability in handling team issues

Stakeholder Collaboration

• Partner with Leadership, HR, Employee Experience, and Legal teams
• Act as a trusted advisor on sensitive employee relations matters

Risk Mitigation

• Identify and proactively manage employee relations risks
• Implement practices to minimize legal exposure and organizational risk
• Analyze ER trends and recommend preventive interventions

Training & Awareness

• Drive programs on workplace ethics, compliance, and policies
• Foster a culture of respect, accountability, and transparency

Must-Have Requirements

• 10+ years of HR experience, with strong focus on Employee Relations
• Proven expertise in end-to-end ER case management (grievances, misconduct, disciplinary actions, investigations, POSH scenarios)
• Strong experience in HR policy design, governance, and implementation
• In-depth knowledge of Indian labor laws, compliance frameworks, and risk mitigation
• Experience working with senior leadership and cross-functional stakeholders
• Strong experience in conducting investigations and ensuring fair resolutions
• Background in large, structured organizations (500+ employees)
• Excellent communication, judgment, and conflict resolution skills

Good to Have

• MBA / Master’s in HR or related field
• Experience working with distributed / global teams
• Exposure to organizational transformation or HR modernization initiatives

Why Join Us?

• Lead a high-impact HR function with direct influence on workplace culture
• Work closely with senior leadership and decision-makers
• Opportunity to shape policies, governance, and organizational practices at scale
• Be part of a structured, growth-oriented organization