Who are we?
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance Industries, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank, and Cathay Pacific.
Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation. Headquartered in Bangalore, we also have offices in Mumbai and Delhi/NCR, along with a growing global presence across the USA, UAE, Singapore, Philippines, and Indonesia.
What is this role all about?
As a Senior Project Manager – AI Delivery, you will own large-scale, complex AI implementation programs for enterprise customers. You will be the driving force behind flawless execution of LLM-powered chatbots, voicebots, and conversational AI solutions—turning ambitious CX transformations into measurable business impact.
What will you do in this role?
What does success look like?
What would make you a good fit?
Most Critical Skills For This Role
You Will Have An Advantage If You
Location & Work Model
This is a Bangalore-based role. We work five days a week from the office, as we believe in-person collaboration fuels innovation and agility.
Why should you be interested?
If you’re excited to lead enterprise AI programs and drive real-world impact at scale, we’d love to hear from you.
