Service Specialist Full Time NEW

JD for ServiceNow Lead: We are hiring for one of multinational full time role for Lead position in Service Now area.

Position Details:

Total Experience: 9+ to 14 years

Employment Mode: Full-Time (FTE)

Notice Period: Immediate to 30 days

Location – Hyderabad or Pune (3 days working from office)

Job Description:

• Minimum 9+ years of strong software development experience with at least 7+ years in ServiceNow applications development and implementation.
• Proven track record in building applications using the ServiceNow platform development and JavaScript.
• Hands-on experience with ServicePortal and UI component development.
• Strong knowledge of AJAX, JSON, HTML, XML, CSS, SOAP, REST, and related frameworks.
• Passion for JavaScript and web development, with a focus on reusability and componentization.
• Demonstrated aptitude for quickly learning new technologies.
• Strong interpersonal skills, customer-centric attitude, and ability to work in culturally diverse teams.
• Experience working in Agile environments.

Responsibilities:

• Strong IT experience in ServiceNow platform delivery. solid hands-on experience in ServiceNow platforms with excellent communication skills.
• Design, develop, and implement solutions on the ServiceNow Platform, with a focus on Platform AI Search.
• Strong proficiency in JavaScript frameworks such as Technically hands-on in UI frameworks like Angular, React with hands-on experience in HTML, CSS
• Create and configure workflows based on the business requirements and best practices.
• Perform integration between ServiceNow and other customer business systems.
• Create/ Manage all SN objects like Tables, Business rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc.
• Has experience in deploying and validating ServiceNow patches/updates and new versions of the platform
• Hands-on proficiency in ServiceNow Platform including Scripting, integrations, ACLs, Flow designer, Scheduled jobs or equivalent
• Solid implementation experience in cross-system integrations using REST, Graph QL or related technologies.
• Proven expertise in multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.
• Strong experience in team management, people development, and project governance.
• Hands-on knowledge of ServiceNow architecture, scripting, integrations, and performance optimization.
• Excellent stakeholder management, communication, and leadership skills.
• ITIL/ServiceNow certifications (CSA, CIS, CAD, CTA, ITIL v3/v4) preferred.