Site Toll System & Instrumentation Lead Full Time NEW

JOB DESCRIPTION

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani RMRW: Encompassing Adani Road Transport Limited and Adani Water, Adani RMRW is a key infrastructure business of the Adani Group, focused on driving sustainable development. Adani Road Transport Limited specializes in the construction, operation, and maintenance of highways and expressways, ensuring seamless connectivity across India. Adani Water addresses critical water challenges through innovative projects such as desalination plants, water treatment facilities, and irrigation systems, enhancing water availability and sustainability. Together, these businesses aim to deliver world-class infrastructure while fostering environmental stewardship and community impact, making Adani RMRW a leader in India’s infrastructure and resource management sector.

Job Purpose

The role oversee IT asset management and systems operations to ensure business continuity, data integrity, and optimal service delivery. Manage budgets, vendor relationships, and IT maintenance schedules, ensuring compliance with quality standards and enhancing operational efficiency.

Responsibilities

IT System Management and Budgeting:

• Assist in formulating the IT budget to align with strategic goals and procure necessary IT assets.
• Ensure adherence to annual maintenance schedules for all IT equipment and infrastructure.
• Liaise with vendors to manage maintenance plans and resolve critical hardware/software faults.
• Monitor vendor service levels and ensure compliance with SIPL’s quality and service standards.

Systems Management And Support

• Develop and deploy systems for efficient Toll Collection Management System and ATMS.
• Maintain and regularly update servers to ensure business continuity and data integrity.
• Perform data recovery procedures in case of data loss and maintain strict controls over server passwords.
• Resolve IT-related user queries promptly and coordinate with network technicians for network issue resolution.
• Ensure comprehensive technical and user documentation for all IT systems and update as necessary.

Operations And Maintenance

• Set up and oversee environmental control and power safety systems in server rooms to ensure equipment safety.
• Ensure 100% availability of all FASTAG lanes for smooth Electronic Toll Collection (ETC) transactions.
• Provide support for reconciliation and address system-related issues with acquirer banks promptly.
• Directly manage service level agreements with IT service providers and enforce compliance with agreed service levels.
• Facilitate quick resolution of IT service requests and escalate complex issues as necessary to meet specified timelines.

Key Stakeholders – Internal

Projects Team

Key Stakeholders – External

Client (NHAI)

IT Service Providers

Government Authorities

Contractors

Qualifications

Education Qualification:

Essential: Any Graduate / B.Tech/B.E – IT

Work Experience (Range Of Years)

8-12 years of relevant experience