Sr. Data Operations Analyst Full Time

Act as a key bridge between Operations and clients, ensuring smooth end-to-end delivery, quick query resolution, and high-quality outputs.

Key Responsibilities

• Own and manage E2E Statistical Operations processes for assigned markets, ensuring on-time, high-quality delivery as per SLAs
• Perform data analysis using statistical/mathematical techniques
• Handle and resolve client queries related to operations
• Make critical quality decisions within operational processes
• Ensure seamless communication across teams and stakeholders
• Deliver accurate data outputs aligned with client requirements
• Follow defined processes, schedules, and SLAs consistently
• Monitor team KPIs (quality & timeliness) and stay updated on workflows
• Drive process improvements and implementation of new standards
• Collaborate in a virtual, multicultural environment
• Provide inputs to optimize operational efficiency
• Ensure clean data flow across upstream and downstream processes to avoid rework

Qualifications

• Bachelor’s or Master’s degree (preferred: Statistics, Mathematics, Computer Science)
• 2+ years of experience in NIQ Operations (for internal candidates)
• Strong analytical mindset with high attention to detail
• Good working knowledge of SQL and Excel
• Effective client communication and stakeholder management skills
• Strong organization and time management abilities
• Problem-solving and decision-making aptitude
• Ability to work collaboratively in teams
• Proactive with a solution-oriented approach
• Fluency in English (written & verbal)
• Understanding of E2E production processes and local market dynamics

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion