Team Lead – Talent Acquisition Operations Full Time

This Position reports to:

Manager – Global TA Operations

About The Role

We are seeking a dynamic Talent Acquisition Service Team Lead to drive end-to-end recruitment services across multiple countries. This role combines operational excellence, stakeholder collaboration, and continuous improvement, while leading a high-performing team to deliver impactful hiring outcomes.

Roles & Responsibilities

• Lead and oversee end-to-end Talent Acquisition services across assigned countries, supervising team operations.
• Deliver services with accuracy, timeliness, and quality, aligned to signed-off processes, KPIs, and targets.
• Collaborate with TA leadership, HRXP, and HR Services to optimize tools, streamline processes, and drive synergies.
• Act on customer feedback, resolve escalations, and ensure service quality while driving team performance.
• Set performance targets, manage direct reports, and ensure team capability across the full TA spectrum (sourcing, screening, assessment, technology tools, and customer orientation).
• Foster career growth, integrity, and continuous improvement through benchmarking and industry best practices. Adapt team structures for flexibility and scalability, supporting change management initiatives.
• Analyze TA transactions, identify discrepancies, and recommend best practices to improve efficiency and productivity.
• Support succession planning and bench strength development, leveraging individual strengths for optimal team performance.
• Uphold ABB’s core values of safety and integrity, taking responsibility for actions while caring for colleagues and the business.

Requirements

• Bachelor’s/Master’s degree in any discipline.
• 8–10 years of Talent Acquisition experience, including 3+ years managing teams of 6+ members.
• Experience in HR shared services within a global company preferred.
• Proficiency in Workday, ServiceNow, and MS Office.
• Knowledge of Lean Six Sigma; Yellow/Green Belt certification preferred.
• Strong organizational, analytical, and communication skills.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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