Team Leader – Travel (Ground Logistics) Full Time

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

This role is a part of the travel organization and will mainly focus on managing Car operations for BCG India.

BCG is a travel intensive company where travel is viewed as an important part of day-to-day delivery on serving clients in all parts of the world. An important element in this role is providing ongoing management of the Car service providers and ensuring that optimal service is provided to the BCG traveler. The role will work closely with the Manager – Travel Admin team. Specific activities will include Vendor management, negotiating contractual arrangements with vendors, ensuring transportation policies and procedures are adhered to.

• Managing – Car rental day to day operations and vendor governance
• Develop and communicate SOPs and transportation policies.
• Internal and External stakeholder management
• Monitor operations to ensure that staffs comply with administrative policies and procedures, safety rules& government regulations.
• Identify and drive initiatives of cost optimization, Safety and security and environment sustainability.
• Ensure vendor invoice checks are applied and validated to make sure there is no leakage.
• Liaise with finance team to provide required Processing vendor payments post scrutinizing and ensuring necessary checks and controls are in place.
• Maintaining database of Car service providers having strong presence to cities with heavy traffic from BCG.
• Vendor Management – Car services and executing all related annual contracts.
• Manage escalations and deal with Crisis situation promptly and effectively.
• Responsible to collate and refine Monthly MIS data, publish dashboard to relevant stakeholders and relevant team internally.
• Monitoring the adherence of Car Pecking Order.
• Conceptualize and implement technology solution to streamline process and enhance user experience.

What You’ll Bring

• Any graduation degree
• Over 6-9 years of experience gained in handling land transportation in multi-national companies.
• Excellent oral and written English language communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Should be able to manage all contractual issues.
• Used to working in an international environment with both internal clients as well as suppliers.
• Must be willing to multi-task and perform administrative duties as needed.
• Enjoy the role of, and excel in being a change facilitator and continuously drive towards better processes and structures supporting the long-term goal.

KEY COMPETENCIES

• Demonstrate strong interpersonal skills conveying a positive personal and professional image with excellent standards of professional behavior and ethics.
• Ability to handle difficult situations with poise, understanding, and tact.
• High degree of flexibility in a fast-paced environment
• Ability to handle competing priorities, keeping constant sight of the overall objectives.
• Must project self-confidence, authority, and enthusiasm.
• Display service-oriented behavior responding to customer needs.
• Recognize and maintain confidentiality.
• Strong verbal and written communication skills
• Able to perform well in a fast-paced, deadline driven and service-oriented environment.
• Work effectively with all levels of staff.
• Excellent organizational skills, ability to set priorities, attention to details and is tenacious with follow-ups.
• Team player highly motivated, energetic, resourceful and friendly.
• Demonstrates accountability and ownership.
• Demonstrates good judgment and reaches sound conclusions.
• Proactively seeks opportunities to assist others.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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