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Administration & Office Support

TSI Retail – Jagdalpur Full Time

Designation:

Location: India Chhattisgarh Jagdalpur

Organization: Cement


Job Description:


Key Result Areas


KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)

KRA1
Accountability: Sales collection, C form collection & Ugai management
  • Monitoring & reviewing companys & freight outstanding

  • Reviewing the ageing of debtors on a daily basis

  • Collections of cheques, DD from customers

  • Coordination with DIC for ensuring collections in time

  • Development & periodic review of critical ugai indicators

  • Collection of all the C forms from the parties

  • Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time

  • Collection & submitting Guarantor letters in time.

    • KRA2
    Achieving sales targets
    Achieving sales targets of white cement & new products
  • Ensure frontline implementation of zonal marketing plan

  • Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area

  • Performing systematic market visit schedule activities

  • Building rapport with all the customers

  • Ensure collation of orders & feeding the same in e-commerce site on web

  • To fill in Daily Activity Report & call cycle entries

  • Attentively listen to customers problems/issues & apprise the same to area head/state head

  • Attending to quality, pricing problems of the retailers/ stockiest & direct customers

  • Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

    • KRA3
    Gathering market feedback
  • Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.

  • Providing feedback on weak pockets of sales areas & the reasons thereof

  • Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head

  • Make available the information on competitors promotion activities to area head/state head

  • Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

    • KRA4
    Promoting products & applications
  • To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.

  • To coordinate & provide support to CASC personnel for sampling to be done at micro level.

  • Timely distribution of sales promotional material

  • Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there

  • To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business

  • Distribution of gifts & other promotional material to customers in time

    • KRA5
    Initial complaint handling
  • To attend to the complaints of customers with regard to minor & generic applications & products

  • Visiting site to get the actual feel of complaint

  • To take the initial account of the nature of complaint

  • To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

    • Job Overview

    • ID: 26291
    • Date Posted:
    • Location: ,
    • Job Title: TSI Retail – Jagdalpur
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