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Summary Position Summary As an experienced Senior Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you’ll do
As a Senior Consultant on the Cyber Operate team, you will be responsible for supporting the stability, security, and efficiency of identity and access management operations for technical and business stakeholders.
- Lead high-priority Okta identity and access management managed services operations, ensuring service excellence, stability, and client satisfaction.
- Drive service improvement initiatives, process optimization, automation, and advanced troubleshooting across multiple accounts and environments.
- Lead medium-to-large implementation and enhancement projects, including requirements analysis, solution design, execution, and escalation management.
- Develop governance and operational reporting for client leadership, including key metrics, service insights, and strategic recommendations.
- Support thought leadership and business development efforts by advising on Okta service delivery models, transition plans, and value realization for clients.
The team
Deloitte’s Cyber Operate teams manage clients’ critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting-edge technologies, and robust processes to operate client cyber capabilities. This includes:
- Managing Identity Lifecycle
- Leading Access management for various applications.
- Security Operations
- Threat Intelligence
- Application Security
- Business Transformation
- Continuous Compliance.
Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.
Location: Bengaluru / Hyderabad / Pune / Chennai
Shift Timings: 24×7 rotational shifts; night, weekend, and holiday coverage required; on-call support based on project assignments
Qualifications
Required:
- 5-10 years of experience, including 5+ years supporting Okta in managed services
- Experience leading major support programs and service delivery teams
- Experience with Okta operations, including incident management, root cause analysis, optimization, and audit or compliance procedures
- Experience leading medium-to-large Okta enhancement or implementation projects
- Experience with information technology service management frameworks, governance, continuous improvement, and service reporting
- Knowledge of global and authentication policies, release notes, latest features, and multi-factor authentication enrollment functions
- Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent from an accredited university
Preferred:
- Experience managing multi-client, multi-region Okta Workflows and customer identity and access management operations
- Experience integrating Okta Workflows and customer identity and access management with enterprise platforms
- Experience with Okta Workflow automation and Active Directory Agent integration
- Knowledge of Okta Access Gateway and security information and event management tools
- Knowledge of scripting in PowerShell or Python
- Advanced certifications such as ITIL, Okta Administrator, Okta Professional, Okta Consultant, or CISSP
#Cyber_Cyber Operate
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
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Requisition code: 352204