VP, Infrastructure & Operations Full Time

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.

Skillsoft is seeking an experienced VP, Infrastructure and Operations (I&O) to lead the delivery of a secure, reliable, and cost‑effective technology foundation that enables enterprise applications, data platforms, and day‑to‑day business operations. In this role, you will have the opportunity to lead Infrastructure & Operations (I&O) and be accountable for end-to-end IT operations, including infrastructure, cloud platforms, team member productivity tooling, service management, and cyber security – ensuring high availability, performance, and modern user experience.

The ideal candidate brings experience, knowledge, and future vision to drive the continued evolution of the I&O function taking advantage of rapid technology advancements including AI, while remaining aligned to company strategy.

As a key member of the senior IT leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning Infrastructure & Operations to deliver compelling business value.

Key Responsibilities

• Sets the mission, vision, and strategy of the I&O organization to maximize the success of business and IT enterprise initiatives.
• Introduces innovative, differentiating infrastructure and operations capabilities that improve business outcomes and enhance employee productivity.
• Works with the IT senior leadership team and PMO on the service portfolio and governance required to prioritize resources to deliver strategic priorities and drive technical debt remediation.
• Develops and controls the annual I&O budget to ensure alignment with enterprise and IT strategic objectives and delivery within plan; drives FinOps discipline, continuous cost optimization, and measurable results across infrastructure and operations, including cloud spend, M365 licensing, and vendor and contract management in support of strategic sourcing.
• Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets.
• Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy while meeting operational security service levels.
• Ensure a secure and compliant enterprise, operationalize CISO security policies enterprise wide, maintain SOC/SOX control compliance for responsible controls, and lead vulnerability management practices. Supports periodic reviews by audit teams and external certifications.
• Leads and develops a globally distributed team to improve I&O efficiency, nurture team development and to help team members realize their potential.
• Improves IT resilience by executing strategies that strengthen reliability, recoverability, and disaster recovery readiness, while modernizing global connectivity through capabilities such as SD-WAN and SASE/SSE.
• Keeps track of trends, provides direction on emerging technologies, and advances the I&O roadmap through AI-driven automation, AIOps, Copilot and agent deployment, and AI-native operating models that improve service delivery and business outcomes.
• Drives the adoption of service improvements through a programmatic approach to continuous improvement and automation, including scaled operational automation and measurable impact tracking, and shares results broadly.
• Serves on IT planning and policymaking committees; drives the development and adoption of enterprise technology standards, governance processes and performance metrics. Establish and monitor effective controls for the processes and functions performed by I&O teams.

Required Skills & Qualifications

• Experienced leader with 12+ years of progressive leadership, results–driven IT experience, ideally in a large public software company with a Bachelor’s degree or equivalent experience
• 4+ years as a Senior Transformational Leader with experience driving modernization of Infrastructure and technology services, and adoption of Agile ways of working
• Highly resilient, comfortable managing multiple priorities in a fast-paced environment, ensuring an effective balance between internally and externally facing activities.
• Excellent verbal, written and interpersonal communications skills, with an ability to communicate clearly and persuasively while tailoring communication style to diverse audiences globally
• Ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in follow through and driving results.
• Strong people leader who manages with empathy, passion for people development across the team

More About Skillsoft

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

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If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.