
Operations Manager with 14 years of experience in e-commerce, logistics, transportation, and warehousing operations. Expertise in inventory management, dispatch, delivery, returns, invoicing, order fulfillment, shipping, and team management. Skilled in MIS reporting, inventory reconciliation, and process optimization with strong analytical and organizational abilities. Proficient in SAP WM, Oracle, Vinculum, Unicommerce, and CRM systems. Hands-on experience in managing inward and outward logistics, cycle counts, inventory accuracy, and warehouse operations while ensuring operational efficiency and customer satisfaction.