Director Program Management Full Time

Company Description

IBaseIT specializes in providing software development services tailored to the needs of diverse clients, ranging from small businesses to large enterprises. With a focus on quality and cross-technology expertise, the company excels in delivering projects on time and on budget. Utilizing a robust, J2EE-compliant framework, IBaseIT develops agile and reliable online systems to meet the demands of enterprise environments. Serving major insurance and banking companies as well as B2B and B2C clients globally, the company thrives in multilingual environments. From business strategy and design to development and lifecycle management, IBaseIT ensures comprehensive solutions for its customers.

Role Summary

The Director – Program Management is responsible for leading large-scale, cross-functional programs across global teams, ensuring alignment with strategic business objectives, operational excellence, and predictable delivery. This role requires strong leadership, governance expertise, and the ability to manage complex stakeholder ecosystems across geographies.

Key Responsibilities

1. Strategic Program Leadership

• Lead and manage a portfolio of large, complex, multi-region programs
• Align program objectives with enterprise strategy and transformation goals
• Drive execution excellence across distributed teams

2. Global Delivery & Execution

• Ensure consistent delivery across onshore/offshore models
• Establish standardized delivery frameworks and best practices
• Manage interdependencies across multiple workstreams and business units

3. Governance & Reporting

• Define and implement robust governance structures
• Establish program KPIs, dashboards, and executive reporting mechanisms
• Conduct steering committee reviews with senior leadership

4. Stakeholder & Client Management

• Build strong relationships with C-level stakeholders and global clients
• Act as a trusted advisor for strategic initiatives
• Provide transparent communication on risks, progress, and outcomes

5. Financial & Commercial Management

• Own P&L for programs, including budgeting, forecasting, and cost control
• Drive margin improvement and financial efficiency
• Support pre-sales, solutioning, and contract negotiations

6. Risk, Compliance & Quality

• Identify and mitigate program risks across geographies
• Ensure compliance with regulatory, security, and organizational standards
• Drive quality assurance, audit readiness, and continuous improvement

7. Leadership & Talent Development

• Lead, mentor, and scale Program Management teams globally
• Build a high-performance culture with strong accountability
• Drive talent development, succession planning, and retention

8. Transformation & Innovation

• Drive digital transformation initiatives (cloud, data, AI, automation)
• Promote innovation and continuous improvement in delivery models
• Leverage tools and analytics for enhanced decision-making

Required Qualifications

• Bachelor’s degree in Engineering / Computer Science / related field
• MBA or equivalent preferred
• 15–20 years of experience in IT delivery and program management
• Proven experience managing large programs

Core Competencies

• Enterprise program management & portfolio governance
• Strong executive presence and stakeholder influence
• Expertise in Agile, SAFe, and hybrid delivery models
• Risk management and decision-making under ambiguity
• Excellent communication and cross-cultural leadership

Preferred Certifications

• PMP – Project Management Institute