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Essential Skills
- In depth knowledge of Azure services.
- Experience in Azure DevOps, GIT, and CI/CD pipelines.
- Experience working with Infrastructure as Code tools, preferably Terraform.
- Robust understanding of security and experience in ensuring Azure resources are deployed according to
security best practices.
- Experience in monitoring Azure services, and providing proactive resolutions to ensure availability,
performance and scalability of systems.
- Educated to degree level or equivalent experience in an IT technical support role.
- Excellent knowledge of enterprise hardware and software processes, virtual hardware and software
technologies, Azure services and DevOps tooling.
- Solid understanding of ITIL processes and experience in applying Incident, Problem and Change
Management to a technical support role.
- Automation scripting using Powershell, Shell Script, or equivalent.
- Able to build key working relationships, both within IT and across the organization.
Desired Skills
- Ansible or other configuration management tools.
- Linux or Windows systems administration experience
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