IT Industry Analyst Full Time

NelsonHall is a leading global market analysis firm dedicated to providing comprehensive research and insights to accelerate digital and operational transformation for organizations worldwide. With a focus on innovation, strategic foresight, and market intelligence, NelsonHall helps clients navigate the rapidly evolving landscape of IT services and technology solutions. Our expertise spans across various industries, enabling us to deliver tailored insights that support strategic decision-making, vendor evaluation, and market positioning. Committed to thought leadership and excellence, NelsonHall is trusted by major enterprises, multinationals, and IT service providers to deliver actionable intelligence and industry expertise.

About The Role

NelsonHall is seeking industry research analysts specializing in IT services to join our dynamic team. These roles are remote, offering significant flexibility to qualified candidates globally. As a research analyst, you will be at the forefront of industry analysis, engaging with leading IT service providers and market stakeholders. Your primary responsibility will be to produce detailed market analyses, profiles, and forecasts that inform strategic decisions for clients and vendors alike. This position provides an excellent opportunity to develop expertise in next-generation IT services, operational transformation, and market trends while establishing yourself as a thought leader in the industry.

Qualifications

The ideal candidate will possess a strong desire to learn and a keen interest in the IT services domain. Intellectual curiosity, analytical skills, and a passion for industry research are essential. Candidates with deep experience in the IT services sector—particularly in operational transformation, strategic marketing, product management, or bid support—are highly encouraged to apply. Additionally, individuals with strategic sourcing experience within large enterprises or MBAs aspiring to become domain experts are suitable. Strong communication skills are vital for building relationships across the market and managing discussions about vendor capabilities. While MBA qualifications are valued, prior domain experience and enthusiasm for the industry are more critical to success.

Responsibilities

As a research analyst at NelsonHall, your responsibilities will include:

• Producing comprehensive and detailed analyses of the IT services market, including vendor profiles and market forecasts.
• Acting as a subject matter expert, demonstrating thought leadership to clients and stakeholders.
• Conducting interviews with senior personnel within major IT service providers to gather insights and validate data.
• Developing and maintaining vendor profiles, including capability assessments and NEAT (NelsonHall Evaluation & Assessment Tool) charts.
• Tracking industry news, financials, mergers and acquisitions, new offerings, and significant announcements relevant to the IT services market.
• Attending industry analyst events, conferences, and webinars to stay updated on market developments.
• Assisting vendors in strategic development and operational transformation initiatives by providing actionable feedback and market insights.
• Building and propagating NelsonHall’s research and insights through social media channels and other communication platforms.
• Updating market forecasts annually to reflect evolving market dynamics.
• Supporting buy-side firms by identifying suitable vendors and exploring innovative approaches within the industry.

Please note that this role involves analyzing the IT services market on behalf of IT service companies and their clients. It is not a business analyst or solution architect position within IT development projects.

Benefits

NelsonHall offers a competitive and flexible work environment designed to support professional growth and work-life balance. Benefits include remote working arrangements, allowing for a high degree of flexibility and autonomy. You will have the opportunity to work with industry leaders, develop specialized expertise, and influence market trends. The company fosters a collaborative and inclusive culture that values innovation, continuous learning, and professional development. Additionally, employees gain access to a global network of industry experts, thought leadership opportunities, and the chance to contribute to impactful research that shapes the future of IT services.

Equal Opportunity

NelsonHall is committed to creating an inclusive environment and is proud to be an equal opportunity employer. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other characteristic protected by law. We believe that diversity and inclusion foster innovation and drive excellence, and we welcome applicants from all backgrounds to join our team and contribute to our mission of delivering insightful, impactful research.