Office Administrator/Receptionist Full Time NEW

We are looking for a highly organized and proactive Office Administrator to support day-to-day operations of our medical equipment sales division. The role involves coordinating administrative activities, supporting the sales team, managing documentation, and ensuring smooth communication between internal teams, dealers, and customers. The ideal candidate should be detail-oriented, efficient, and capable of handling multiple responsibilities in a fast-paced healthcare business environment.

Key Responsibilities1. Administrative & Office Management

• Manage daily office operations and ensure smooth workflow across departments.
• Maintain office records, files, and documentation in an organized manner.
• Handle correspondence, emails, and internal communication efficiently.
• Coordinate meetings, appointments, and travel arrangements for the sales team.

2. Sales Coordination & Support

• Assist the sales team in preparing quotations, proposals, and tenders.
• Maintain accurate records of sales orders, invoices, and dispatch details.
• Coordinate with the sales team for follow-ups on leads, orders, and payments.
• Support in tracking sales targets and preparing performance reports.

3. Dealer & Customer Coordination

• Act as a point of contact for dealers, distributors, and customers.
• Maintain and update dealer databases and contact information.
• Assist in onboarding new dealers and managing documentation.
• Ensure timely communication and coordination between dealers and internal teams.

4. Inventory & Supply Chain Coordination

• Monitor stock levels and coordinate with warehouse/logistics teams.
• Track order processing, dispatch, and delivery timelines.
• Maintain inventory records and ensure product availability.

5. Documentation & Reporting

• Prepare daily, weekly, and monthly reports for management.
• Maintain proper documentation of customer interactions, orders, and service requests.
• Ensure compliance with company policies and documentation standards.

6. Customer Support

• Handle customer queries and ensure timely resolution or escalation.
• Coordinate with service and application teams for installations and support.
• Maintain high standards of customer satisfaction.

Pay: ₹12,000.00 – ₹16,000.00 per month

Work Location: In person