Remote Finance & Retail Operations Controller – India Full Time NEW

EmerDepot Medical Supplies | Remote Position | Full-Time Contract

EmerDepot Medical Supplies is a fast-growing Canadian healthcare and ecommerce supplier serving hospitals, clinics, home-care patients, retail customers, and institutional clients across Ontario and Canada.

We are looking for a detail-oriented Remote Finance & Retail Operations Controller to support our accounting, ecommerce, retail, billing, and operational control processes.

This is not only an accounting role. This position requires someone who can understand medical retail operations, ecommerce orders, insurance/funding billing, supplier invoices, inventory movement, customer billing issues, and financial reporting.

The uploaded CV shows relevant strengths in audit, financial statement preparation, reconciliation, healthcare claim settlement analysis, Excel, ERP, compliance, and KPI reporting, which are useful for this type of role.

Key ResponsibilitiesAccounting & Financial Control

Manage daily bookkeeping, reconciliations, and accounting records

Reconcile bank, credit card, Shopify, Odoo, payment gateway, and vendor accounts

Review supplier invoices, purchase orders, bills, credits, and payment records

Identify pricing mismatches, tax issues, missing invoices, and supplier billing errors

Prepare financial reports, margin reports, sales reports, and expense summaries

Support month-end closing, accounts payable, accounts receivable, and cash flow tracking

Maintain clean accounting records for management review and future audits

Ecommerce & Retail Operations Control

Monitor Shopify, Odoo, and ecommerce order flow

Review customer orders, refunds, returns, restocking fees, and payment issues

Check order accuracy, product pricing, tax, shipping charges, and discounts

Support retail staff with order corrections, billing questions, and customer account issues

Track backorders, partial shipments, supplier delays, and customer follow-ups

Help create internal controls so retail, warehouse, and accounting teams follow the same process

Medical Billing & Funding Support

Support documentation and reconciliation for healthcare-related billing

Assist with ODSP, ADP, IFHP, Veterans Affairs, private insurance, and direct billing workflows

Review claim/payment records and identify missing documents or payment gaps

Coordinate with retail staff to ensure customer files, prescriptions, approvals, and funding documents are complete

Help reduce billing errors and improve approval/payment turnaround time

Inventory, Supplier & Margin Control

Reconcile purchase orders against supplier invoices

Track inventory cost changes, landed costs, supplier price increases, and margin impact

Identify slow-moving inventory, short-shipped items, credits, and returns to vendors

Support inventory valuation checks between Shopify, Odoo, and supplier records

Prepare reports on product profitability, high-volume SKUs, and pricing issues

Reporting & Management Support

Prepare weekly management reports covering:

Sales performance

Gross margin

Accounts receivable

Accounts payable

Supplier invoice issues

Backorders

Refunds and returns

Retail billing issues

Cash flow position

Inventory concerns

Create clear summaries for management so decisions can be made quickly and accurately.

Required Experience

Experience in accounting, audit, finance, or controller support role

Strong reconciliation and reporting skills

Experience with ecommerce, retail, healthcare, or medical supply business preferred

Strong Microsoft Excel or Google Sheets skills

Experience with ERP/accounting systems such as Odoo, QuickBooks, Zoho, Xero, or similar

Ability to work remotely with accuracy and accountability

Understanding of customer billing, supplier invoices, purchase orders, and payment records

Strong attention to detail and ability to detect errors quickly

Preferred Experience

Healthcare, medical supply, pharmacy, clinic, hospital, or RCM billing experience

Knowledge of ODSP, ADP, IFHP, Veterans Affairs, private insurance, or direct billing

Experience reviewing claims, reimbursements, disallowances, or payment settlements

Experience with Shopify and Odoo

Audit background or ACCA / CPA / accounting education preferred

Experience preparing financial statements, KPI reports, and management summaries

What We Are Looking For

Highly organized and detail-oriented

Strong problem-solving ability

Comfortable working with numbers, systems, and documents

Able to communicate clearly with management, retail staff, suppliers, and customers

Able to work independently in a remote environment

Honest, reliable, and proactive

Able to create structure in a fast-growing company

Understands that financial control is connected to operations, inventory, customer service, and retail execution

Why Join EmerDepot

Work with a fast-growing Canadian healthcare ecommerce company

Gain exposure to retail, ecommerce, institutional sales, healthcare billing, and supplier management

Remote work opportunity

Opportunity to grow into a senior finance and operations leadership role

Be part of building strong financial systems for a scaling medical supply company

Position Details

Job Title: Remote Finance & Retail Operations Controller

Company: EmerDepot Medical Supplies

Location: Remote

Job Type: Full-Time Contract

Industry: Medical Supplies, Healthcare Retail, Ecommerce, Distribution

Reports To: CEO / Management Team

Apply Now

Send your resume to: hr@emerdepot.com

Subject Line: Application – Remote Finance & Retail Operations Controller