Senior Manager – Consumer Engagement Full Time NEW

JOB TITLE : Senior Manager – Consumer Engagement

Hello, we’re L’Oréal, We’re not just building brands, we’re shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you’ve been searching for.

A Day in the Life

As our Senior Manager – Consumer Engagement for the Luxe Division, you will lead the charge in shaping our online consumer experience strategy across all digital touchpoints. Reporting within the CGO structure, you will be a key individual contributor, collaborating closely with Brand Managers, Key Account Managers, and Business Development teams to drive our e-commerce success and elevate our luxury brands in the digital space.

Your Key Responsibilities Will Be To

• Strategize & Drive E-commerce: Define and implement the division’s e-commerce and consumer experience strategy, managing the business performance and aligning investment recommendations.
• Optimize Performance Media: Influence brand activation strategies for lower-funnel media, tracking performance across Media, Advocacy & Influence, CRM, and Retail activations to generate actionable insights.
• Lead Media Execution: Oversee the divisional media strategy, manage budget allocations, and execute impactful media campaigns by steering local agency and vendor relationships.
• Collaborate & Influence: Work seamlessly with brand teams and global counterparts to optimize activation strategies and provide expert input on retail media negotiations and spend allocations.

We Are Looking For

You Are a Strategic Thinker With a Strong Creative And Aesthetic Sense, Combined With a Drive For Operational Excellence. You Thrive In a Fast-paced Environment And Have a Talent For Influencing Stakeholders To Drive Alignment And Achieve Ambitious Goals. We Are Looking For Someone With

• A solid background in online brand management or digital marketing, ideally within the beauty or luxury goods sector.
• Proven experience in managing e-commerce and executing digital media strategies.
• Strong analytical skills to track performance and derive meaningful insights.
• Excellent collaboration and influencing abilities to work effectively across functions.
• An entrepreneurial spirit and the ability to operate with autonomy.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

Today, L’Oréal includes over 9k experts in beauty tech, digital, data and e-comm and is constantly growing. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future. To achieve this ambition, L’Oréal continues to recruit diverse, innovative, skilled, and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications, and Infrastructure.

L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L’Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l’Écart.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.