Senior Associate – Transport Lead Full Time

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Transport – Senior Associate

Transport Senior Associate, coordinates employee transport requests in respective EYGDS India center. The position is responsible for ensuring safe commute of employees, and strict adherence to the local government guidelines/ regulations. developing and implementation of transportation policies.

Your Key Responsibilities

• Assist in implementation of safe transportation practices, fulfilling local government regulations.
• Track ongoing route efficiencies, recommend alternate solutions to improve efficiency and achieve optimum operating cost.
• Participate in ongoing sessions to educate and ensure drivers’ awareness of EYGDS policy/ procedures/ protocols, pertinent to the transportation function.
• Support in Implementation of policies and procedures, to ensure smooth operations and compliance with the prevailing regulatory norms.
• Monitor & adhere to defined schedules and methods for providing transport services.
• Track preventative maintenance and safety inspection programs for all transport vehicles & devices. Participate training sessions to elevate understanding of strict compliance periodic maintenance, safety, procedures and processes.
• Demonstrate awareness of, and appreciation for, individual uniqueness and diversity. Display a friendly, inclusive, service-oriented environment for all team members and Transport service provider staff.
• Maintain a positive relationship with team members and colleagues
• Coordinate transport department’s work plans/ activity schedules for periodically.
• Track & report ongoing transport status, proposed plans and schedules and assigns priority, on periodic basis.
• Reviews service requests, complaints and feedback from customers. Participate in discussions with customers to address issues/ concerns.
• Implements compliance with approved policies, procedures, and processes; reviews and updates written maintenance SOPs, instructions and manuals.
• Request procurement of services, associated with transport services, to acquire professional services from qualified agencies.
• Ensures compliance with EYGDS procurement policy/ protocols, and secure purchase orders ahead of engaging suppliers.
• Monitor operation expenses, recommends and implements corrective spending plans.
• Participates in EY’s Climate control initiatives discussions and adopt new ways of operations/services to support the EY’s sustainability initiatives.
• Responds to emergency situations as required.
• Support implementation of new programs, as needed and provide guidance from Transport operation perspectives.
• Establish and maintain effective working relationships during all interactions with team/ cross functions and Service provider staff on site

Skills And Attributes For Success

• Knowledge of location safety & compliance regulations
• Should consistently demonstrate Organization, time management, prioritizing and the ability to handle a complex, varied workload
• Knowledge of transport services, operating requirements, and safety precautions related to employee transport services
• Excellent public relations and customer relationship management skills
• Must be a well-organized, detail and customer (internal and external) oriented self-starter
• Excellent communication skills – Should be able communicate clearly and concisely, both orally and in writing.
• Be able to Organize, implement and direct transport operations and activities

To qualify for the role, you must have

• 4-6 years of subject matter experience, with 2 years experience in coordinating similar role in comparable organizations, with sound knowledge & experience, in employee transport services domain.
• Bachelor’s degree in business, or equivalent professional level experience

What We Look For

• Participates regularly in EY-wide and function-specific meetings, events and people initiatives
• Takes charge of personal development and seeks out coaching and feedback regularly
• Demonstrates self-awareness while interacting with colleagues and adapts individual approach to enhance relationships
• Demonstrates an inclusive and globally aware mindset, understanding and respecting all the different backgrounds and styles of colleagues
• Contributes to a positive team environment by demonstrating consistent commitment and optimism toward work challenges
• Understands the team’s objectives, goals and purpose and aligns behaviors and actions to team vision
• Applies an understanding of client needs to identify critical outcomes, barriers to success, and changes in expectations or scope
• Develops a diverse network through the mutual sharing of ideas, knowledge and resources and an acceptance of different perspectives
• Develops credibility and trust with clients and others by demonstrating an understanding of their needs, displaying good listening skills and asking appropriate questions
• Analyzes and clearly presents data and other information to identify significant trends or key issues
• Uses relevant data to generate insights and to facilitate discussions about the implications to priorities and projects
• Builds knowledge of service line and subservice line functions
• Identifies and promotes opportunities for process improvements, contributes to an innovative culture by sharing ideas
• Participates in activities and promotes behaviors that benefit society and our communities
• Identifies potential problems and opportunities related to the implementation of relevant professional standards and EY policies, working with team members for successful resolution
• Organizes work in a way that appropriately prioritizes the needs of multiple internal and external stakeholders
• Produces, with limited supervision, complete and accurate work within a range of functional activities
• Compiles and assimilates information quickly and accurately identifies the most significant
• Develops and maintains up-to-date knowledge in own functional area, sharing key learnings colleagues
• Promotes knowledge sharing and conveys information tailored to audience needs, using where appropriate, to improve impact
• Proposes credible suggestions and options that effectively resolve business challenges

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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