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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working At Dentsply Sirona You Are Able To
Develop faster – with our commitment to the best professional development.
Perform better – as part of a high-performance, empowering culture.
Shape an industry – with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Role Overview
The Product Solutions Specialist – CTS acts as a critical link between clinical practice and commercial teams, leveraging deep dental expertise to drive product adoption, enhance customer experience, and strengthen clinical credibility. The role focuses on supporting sales through clinical excellence, training, and end-to-end customer engagement.
Key Responsibilities
Sales Enablement & Clinical Support
- Partner with sales teams to achieve territory sales targets and drive growth across product categories
- Accompany field executives on customer visits to provide clinical expertise and enhance conversions
- Deliver impactful product demonstrations to dentists and key decision-makers
- Ensure the right product mix through strong clinical positioning
Customer Engagement & Experience
- Understand dentist needs and recommend appropriate product solutions
- Address product-related queries with strong clinical and technical knowledge
- Build long-term relationships with key customers to drive loyalty and repeat business
Training & Capability Development
- Conduct structured product training (on-job and classroom) for sales teams
- Deliver post-sales clinical training to doctors and clinic staff
- Strengthen the clinical competency of the field force to improve sales effectiveness
Post-Sales Support & Feedback Loop
- Provide ongoing customer follow-up to ensure product satisfaction and optimal usage
- Capture customer insights and funnel product feedback to Product Management teams
- Support resolution of clinical or product-related concerns
Business Development & Projects
- Drive product-focused initiatives based on POB (Primary Order Booking) tracking
- Lead special projects to increase product penetration and acquire new accounts
- Support launches and adoption of new technologies and solutions
Requirements
- Bachelor’s degree in Dental Studies (BDS or equivalent)
- Minimum 3 years of experience in dental/clinical sales, clinical support, or training roles
- Strong clinical knowledge with the ability to translate into sales impact
- Excellent communication, presentation, and stakeholder management skills
- Willingness to travel extensively for field visits and training programs
Preferred Skills
- Experience with digital dentistry solutions (CAD/CAM, imaging, etc.)
- Strong training and facilitation skills
- Customer-centric mindset with problem-solving ability
- Ability to work cross-functionally with sales, marketing, and product teams
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.
