About This Role
We’re looking for a full-time GTM Data Architect to join our G&A team reporting to the Senior Director PMO. This role is a hybrid role based out of our Hyderabad location.
In this role, you’ll play a key role in building the foundation for how customer data is managed, connected, and activated across the GTM ecosystem, enabling scalable AI and digital strategies across the business. You’ll drive the architecture and governance needed to create a trusted single source of truth for customer identity, entitlement, and engagement data across systems like Salesforce, Gainsight, and other GTM platforms, supporting personalized experiences, campaign targeting, product adoption visibility, and measurement of digital impact at scale. This is a great opportunity for someone who thrives in a highly cross-functional, data-driven environment and enjoys partnering with teams like Revenue Operations, Marketing, Customer Success, Product, Engineering, and Data & Analytics. The ideal candidate brings strong skills in data architecture, systems integration and governance, and GTM data strategy.
What You’ll Do
What You’ll Bring
This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.
Nice To Have
Why You’ll Love It Here
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need – not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:
Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.
Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.
Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.
Our Parody Videos: No explanation needed. Just watch them here!
If this sounds like the right role for you, we’d love to hear from you.
Additional Information
We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.
If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.
If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.
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