IT Infra Lead Full Time NEW

We are a fast-growing UK-based technology company building a next-generation regulatory compliance platform for the life sciences industry. As we scale globally, we are looking for a hands-on and strategic IT Infra Lead to own and evolve our technology infrastructure — from endpoint management and cloud systems to security and compliance. This is a high-ownership role suited to someone who thrives in a lean, high-trust environment.

What You Will Do

• Own end-to-end IT infrastructure including cloud environments, endpoint management, networking, and SaaS platforms across India and UK operations
• Configure, manage, and maintain Windows and macOS systems including device lifecycle, provisioning, patching, and remote support across multiple geographies
• Administer MDM platforms (Microsoft Intune / Jamf) for policy enforcement, remote provisioning, and device compliance
• Manage Microsoft 365 stack — Entra ID, Exchange Online, SharePoint, Teams — including identity governance, Conditional Access, and Privileged Identity Management (PIM)
• Design and enforce Zero Trust security architecture including MFA, SSO, endpoint protection, and access control policies
• Manage and monitor security posture using Microsoft Defender Suite, Sentinel (SIEM), and vulnerability management tools
• Own incident response, security monitoring, and IT risk management in alignment with ISO 27001 / SOC 2 / GDPR requirements
• Manage networking infrastructure including SD-WAN, VPN, DNS, DHCP, and firewall policies (Cisco / Palo Alto / Fortinet)
• Administer and optimise core SaaS platforms across HR, CRM, and productivity tools; own integrations and vendor relationships
• Collaborate closely with DevOps and engineering teams on CI/CD pipelines, cloud infrastructure, and IT automation
• Drive IT automation using PowerShell, Python, or Microsoft Power Platform to reduce manual effort and improve reliability
• Manage IT budget, vendor contracts, procurement, and asset tracking
• Maintain IT policies, documentation, and audit readiness in line with life sciences compliance requirements

Core Skills & Stack

• Endpoint & Devices: Windows, macOS, Intune, Jamf, device lifecycle, remote provisioning
• Cloud & Identity: Azure, Entra ID, M365, Exchange Online, SharePoint, Conditional Access, PIM
• Security: Defender Suite, Sentinel, Zero Trust, endpoint protection, incident response
• Networking: SD-WAN, VPN, DNS, DHCP, firewall — Cisco, Palo Alto, or Fortinet
• Compliance: ISO 27001, SOC 2, GDPR — audit readiness and policy documentation
• Automation: PowerShell, Python, Power Platform, CI/CD awareness, DevOps collaboration

Good to Have

• Experience with Microsoft Copilot / M365 AI productivity tools
• Exposure to Azure Virtual Desktop or VDI environments
• Familiarity with ITSM platforms such as ServiceNow or Jira
• Experience in a SaaS product company or startup environment
• Knowledge of GxP or life sciences IT compliance requirements

Preferred Certifications

AZ-104 · AZ-500 · MS-102 · SC-300 · CompTIA Security+ · ISO 27001 Lead Implementer

What We Are Looking For

• A self-starter who can work independently with minimal supervision in a lean, cross-border team
• Strong communicator — comfortable working across time zones with UK-based stakeholders
• Equally comfortable rolling up their sleeves on day-to-day IT issues and thinking strategically about infrastructure roadmap
• High ownership mindset — treats the company’s systems as their own