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- Demonstrated experience working in field of Student Registration and/or Student Services. Role(s) in a Student Services field should have general understanding of higher education standards and practices.
- Demonstrated experience working in a training or consulting context (assisted in team trainings, system implementation, or other collaborative learning/teaching experience).
- Must have the ability to explain solutions to diverse customers, and ensure they are able to use applications and functionality effectively to accomplish their work.
- This position requires enthusiasm and energy; willingness to learn and adapt quickly; excellent written and verbal communication skills; and previous experience conducting training sessions.
- The successful candidate must be a disciplined self-starter, able to work on multiple projects concurrently, and must be able to meet or exceed deadlines for customer and internal deliverables.
- The successful candidate must also be able to collaborate effectively and willingly and must be an engaged and interactive member of a large and very experienced team.
- Proven ability to use appropriate skills in the areas of; project coordination, multi-tasking, prioritization of demands, conflict management, decision making tools & techniques, group discussion, training, facilitation, decision-making, communication, and time management.
- Demonstrated experience in consulting and/or training and development; system implementation, and requirements gathering is beneficial.
- Excellent interpersonal, presentation, and communication skills.
- Proven ability to work independently or as part of a team.
- Experience with the Banner Student Information System is beneficial.