Senior Specialist -IT Support Full Time NEW

Senior Specialist -IT Support & Corporate Operations

Job Summary:

We are looking for an experienced IT Support Engineer to manage day-to-day IT infrastructure and provide technical support across the organization. The candidate should have hands-on experience in system administration, networking, Office 365, hardware/software troubleshooting, and end-user support.

Key Responsibilities:

• Provide L1/L2 support for desktops, laptops, printers, networking, and Office 365
• Manage Windows systems, Wi-Fi, internet connectivity, and IT infrastructure
• Handle onboarding/offboarding, user access, and asset management
• Troubleshoot Outlook, Teams, VPN, printer, and remote access issues
• Maintain antivirus, backups, patching, and endpoint security
• Coordinate with vendors for hardware, internet, and IT services
• Maintain IT inventory and support documentation
• Ensure minimal downtime and smooth IT operations

Required Skills:

• Windows OS & Office 365 administration
• Networking fundamentals (LAN/WAN/Wi-Fi)
• Hardware and software troubleshooting
• Firewall, VPN, and endpoint security basics
• Knowledge of printers, CCTV, biometric devices, or IP phones
• Good communication and problem-solving skills

Preferred:

• Experience in BPO/ITES environment
• Certifications in Networking, Microsoft, or Cybersecurity are a plus

Schedule:

• Shift: 2 PM to 11 PM
• Weekend availability for emergency support if required

Pay: ₹25,000.00 – ₹50,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person