Front Office Executive / Front Office Assistant Full Time

Job Description (JD) – Front Office Executive / Front Office AssistantPosition Title:

Front Office Executive / Front Office Assistant

Department:

Administration / Front Office

Reporting To:

Admin Manager / HR Manager / Branch Head

Job Summary:

The Front Office Executive is responsible for managing the front desk operations, handling visitors, attending phone calls, maintaining records, and providing administrative support to ensure smooth day-to-day office functioning.

Key Responsibilities:

• Welcome and assist visitors, clients, and guests professionally.
• Handle incoming and outgoing calls, emails, and couriers.
• Maintain visitor records and appointment schedules.
• Coordinate with different departments for meetings and communication.
• Manage front desk cleanliness and office presentation.
• Maintain attendance records and basic office documentation.
• Receive, sort, and distribute official documents and parcels.
• Support HR and administration activities as required.
• Handle inquiries and provide accurate information to visitors/customers.
• Maintain stationery and office supply records.
• Assist in event coordination and meeting arrangements.
• Ensure proper filing and record management.

Required Skills:

• Good communication and interpersonal skills.
• Basic computer knowledge (MS Office, Email handling, Excel).
• Professional appearance and positive attitude.
• Good organizational and multitasking abilities.
• Ability to handle calls and visitors politely.
• Time management and coordination skills.

Educational Qualification:

• Graduate / Undergraduate in any discipline.
• Additional certification in computer applications will be preferred.

Experience:

• Fresher or 1–3 years of experience in Front Office / Reception / Administration preferred.

Salary:

As per company standards and candidate experience.

Working Hours:

As per company policy.

Preferred Qualities:

• Presentable personality
• Customer service oriented
• Polite and disciplined behavior
• Ability to work under pressure

Job Location: Motihari, Bihar

Company Name: Ram Bhavan Ram Hotel & Resort

Work Location: In person