Management Trainee – Warehouse & Client Operations Full Time

Detailed Job Description

Detailed Job Description

Prepared for recruitment and HR agency circulation

Field Details

Role Management Trainee – Warehouse &

Client Operations

Department Warehousing & Supply Chain Operations

Location Warehouse-based role – Delhi

Experience Freshers / 0-1 year

Role Overview

GMS Worldwide Express Pvt. Ltd. is looking for young, energetic, and highly communicative supply-chain graduates

who are willing to build their career in warehousing, logistics, and client operations.

This role is designed for freshers or early-career candidates from a supply chain, logistics, operations, or business

management background. The selected candidate will be trained in warehouse operations, inventory control, inbound

and outbound processes, WMS usage, client coordination, MIS reporting, and day-to-day operational monitoring.

The candidate will not be expected to perform manual pick-and-pack work. However, the candidate must be willing to

work from the warehouse floor, monitor activities closely, coordinate with internal teams, ensure process discipline,

and communicate professionally with clients and management.

This role is ideal for candidates who want to grow into future warehouse managers, assistant managers, key account

operations executives, or supply chain operations leaders.

Key Responsibilities

1. Warehouse Operations Monitoring

Monitor day-to-day warehouse activities including inbound, stocking, inventory movement, order processing, picking,

packing, dispatch, returns, and coordination with transport teams.

Ensure that warehouse activities are carried out as per defined SOPs, client requirements, and internal process

standards.

Coordinate with warehouse in-charges, supervisors, DEOs, pickers, packers, and transport teams to ensure smooth

operational flow.

Track whether daily tasks are completed on time and highlight delays or process gaps to the reporting manager.

2. Inventory & WMS Coordination

Monitor inventory accuracy in the warehouse and system.

Support the team in ensuring correct scanning, binning, stock updates, serial number tracking, condition-based

inventory handling, and timely WMS updates.

Coordinate with the WMS/data entry team to ensure that all inbound, outbound, and inventory movements are

updated correctly.

Highlight mismatches, short or excess stock, damages, wrong entries, ageing inventory, pending updates, or any stock

discrepancies to the reporting manager.

3. Client Coordination & Communication

Act as a coordination point between the warehouse team, internal management, and client-facing teams.

Communicate professionally over email and calls with internal stakeholders and, wherever required, client teams.

Prepare clear updates on warehouse status, pending activities, dispatches, inventory issues, escalations, and

operational challenges.

Since GMS handles international clients, especially UK-based and France-based clients, excellent English

communication is a mandatory requirement.

4. MIS, Reporting & Follow-Up

Prepare and share daily/weekly operational reports as per internal and client requirements.

Track inbound, outbound, pending orders, inventory discrepancies, dispatch status, pickup status, delivery

coordination, and ageing cases.

Follow up with internal teams to close pending tasks and maintain proper documentation and reporting discipline.

Support the reporting manager with accurate data, clear summaries, and timely escalation points.

5. Process Improvement & Escalation

Identify operational gaps and report them to management.

Support in improving warehouse workflows, documentation, reporting formats, and accountability.

Escalate delays, stock mismatches, manpower issues, process deviations, documentation issues, or client-impacting

matters on time.

Observe day-to-day warehouse functioning and suggest practical improvements wherever possible.

6. Learning & Development

Undergo training in GMS warehouse operations, client-specific SOPs, WMS usage, inventory handling, transport

coordination, and reporting.

Develop into a future warehouse operations leader, assistant manager, or key account operations executive.

Learn warehouse operations from the ground level while building strong communication, reporting, and client

coordination skills.

Candidate Profile

Qualification

Bachelor’s degree / MBA / diploma in any of the following preferred:

• Supply Chain Management
• Logistics Management
• Operations Management
• Business Administration
• Commerce
• Industrial Engineering or related field

Freshers can apply. Candidates with 0-1 year of internship or work experience in logistics, warehousing, supply chain,

e-commerce, distribution, or operations will be preferred.

Mandatory Skills

• Excellent English communication – written and spoken
• Strong email drafting skills
• Good coordination and follow-up ability
• Willingness to work from the warehouse
• Good understanding of MS Excel / Google Sheets
• Ability to learn WMS/software systems
• Strong observation and reporting skills
• High ownership and accountability
• Ability to work with warehouse staff, supervisors, transport teams, and management
• Willingness to learn warehouse operations from the ground level

Important Note

This is a warehouse-based operations role, not a desk-only office role.

The candidate must be comfortable working from the warehouse floor, monitoring live operations, coordinating with

multiple teams, and ensuring that activities are completed properly.

The candidate will not be required to do manual loading, unloading, or pick-and-pack work, but must be actively

involved in supervising, checking, coordinating, and reporting warehouse activities.

Preferred Personality

• Confident communicator
• Smart and quick learner
• Professional in email and verbal communication
• Not hesitant to work in a warehouse environment
• Detail-oriented
• Disciplined and punctual
• Able to handle pressure
• Able to speak to clients and internal teams professionally
• Interested in building a long-term career in supply chain and logistics

Compensation

Salary range: Rs. 30,000 to Rs. 35,000 take-home per month, depending on communication skills, educational

background, and interview performance.

Exceptional candidates may be considered more at the time of discussion.

Growth path will be available based on performance, learning ability, ownership, and client-handling capability.

Career Growth Path

The selected candidate will initially be trained as a Management Trainee / Executive in Warehouse & Client Operations.

Based on performance, the candidate can grow into roles such as:

• Senior Executive – Warehouse & Client Operations
• Assistant Manager – Warehouse Operations
• Key Account Operations Executive
• Warehouse Operations Manager
• Supply Chain Operations Lead

GMS Worldwide Express Pvt. Ltd. | Confidential Recruitment Document

Pay: ₹294,314.20 – ₹1,234,315.14 per year

Benefits:

• Flexible schedule
• Health insurance
• Life insurance

Work Location: In person