Social Listening Intern Full Time

Role Overview

We are looking for a Social Listening Trainee who is curious about digital conversations, internet

culture, consumer behavior, and social media trends. The role involves monitoring online

conversations, analyzing sentiment, identifying trends, and supporting the team with reporting

and real-time listening activities. This role is ideal for freshers or interns who want hands-on experience in social listening, analytics, ORM, and digital insights.

Location: Malad West (On-site)

Key Responsibilities

 Monitor social media conversations across platforms like X, Instagram, LinkedIn, Reddit,

YouTube, Facebook, blogs, forums, and news websites

 Conduct manual LinkedIn conversation tracking for brands, industry leaders,

competitors, employees, and campaigns

 Monitor real-time conversations through social listening tools

 Tag and categorize conversations based on brand, category, theme, and sentiment

 Support daily, weekly, and monthly reporting activities

 Identify trending topics, viral conversations, consumer pain points, and emerging issues

 Assist in Boolean query creation and data cleaning

 Track influencer, creator, and campaign conversations

 Support ORM and crisis monitoring tasks

 Maintain conversation trackers, dashboards, and reporting sheets

 Extract meaningful observations from social media data instead of only collecting

mentions

Required Skills

 Good understanding of social media platforms and online trends

 Strong observation and analytical skills

 Attention to detail

 Good written and verbal communication skills

 Basic understanding of Excel and PowerPoint

 Ability to work with large volumes of data and conversations

 Willingness to learn social listening and analytics tools

Preferred Skills

 Understanding of social listening or digital marketing is a plus

 Familiarity with tools like Talkwalker, Meltwater, Brandwatch, Sprinklr, or YouScan is an

advantage

 Prior internship/project experience in analytics or digital marketing is preferred but not

mandatory

Qualification

 Graduate or pursuing graduation in Marketing, Mass Media, Communications, Business,

Data Analytics, or related fields

 Freshers can apply

What We’re Looking For

 Curiosity-driven mindset

 Fast learner

 Strong internet and social media awareness

 Someone who notices patterns and conversations others ignore

 Ownership and accountability towards work