Technology Business Management Analyst, Aravo Full Time

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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This role will be working in partnership with other technical resources as well business partner in NA & ASIA. He/she will be responsible for designing, developing and implementing Vendor Onboarding process and its integration to ECC & various systems along with day to day support activities. As a Ralph Lauren application support Analyst, you will be a part of a growing community that is Global in scope and operates across all of Ralph Lauren’s regions & application disciplines.

• Translates business requirements into detailed functional specifications, test scripts, and other system documentation while adhering to company standards
• Works as a Subject Matter Expert with the user community, development team and other team members on IT projects.
• Researches, analyzes, designs, identifies, and facilitates process improvements that focus on providing standard application functionality to meet business requirements wherever possible.
• Assisting with project planning to ensuring reliability, efficiency, and cost effectiveness of business solutions.
• Conducting testing of new business solutions.
• Identifies costs, benefits, risks, and alternatives in proposed system designs and their impact on the integration with other systems and SAP modules.
• Act as direct liaison between Business and technical teams to ensure system requirements, deadlines and priorities are clear and attained
• Perform technical trouble shooting to resolve production support issues and propose optimal resolutions.

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Technical Skills

• Worked as application support analyst for any cloud, Supplier chain or any inhouse application.
• Hand-on configuration experience with cloud, Supply chain tool or any inhouse solutions.
• Worked in application support model in various phases: implementation/ installation, support, analysis, Configuration, suggesting improvements and maintenance of software applications to streamline business operations
• C++/Java/JavaScript Programming background is preferred.
• Identify process improvements opportunities across multiple lines of business
• Analyze and document current business processes and gather business requirements from subject matter experts.
• Experience working with stakeholders around the world in different time zones
• Identifies costs, benefits, risks, and alternatives in proposed system designs and their impact on the integration with other systems
• Troubleshoots application problems and proposes optimal resolutions

Act as direct liaison with various troubleshooting, business process mapping and related system enhancements.

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Professional Skills

• Excellent written and verbal communication skills
• Must have proven ability to support multiple projects on an aggressive timeline
• Must have “can do” attitude and be able to work independently
• Strong time management skills
• Ability to multi-task and prioritize activities on assigned tasks.
• Ability and willingness to learn
• Serve as a primary technical point of contact to discuss new requirements and provide knowledge of development environments and processes

Experience

Minimum of 2-3 years of IT Experience

Experience with Aravo/Vendor on-boarding tool, supply chain tool , Docusign- contract management is desirable

What You Bring (Qualifications)

• Bachelor’s degree with 2-3 or more years of work experience and demonstrated capability to perform job responsibilities through previous experience and education
• Excellent communication (both written & verbal), presentation and business relationship skills
• Experience with working with business partners across the globe desired