Zscaler Specialist (ZIA & ZPA) Full Time NEW

Job Description

Role Purpose

The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
 

͏ Do

• Ensuring customer centricity by providing apt cybersecurity 
• Monitoring and safeguarding the log sources and security access
• Planning for disaster recovery in the event of any security breaches
• Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
• Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
• Conduct security assessments, risk analysis and root cause analysis of security incidents
• Handling incidents escalated by the L1 team in 24×7 rotational shifts
• Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
• Completing all tactical security operations tasks associated with this engagement.
• Analyses all the attacks and come up with remedial attack analysis
• Conduct detailed analysis of incidents and create reports and dashboards
• Stakeholder coordination & audit assistance
• Liaise with stakeholders in relation to cyber security issues and provide future recommendations
• Maintain an information security risk register and assist with internal and external audits relating to information security
• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
• Advice and guidance to employees on issues such as spam and unwanted or malicious emails

͏ Deliver

No.

Performance Parameter

Measure

1.

Customer centricity 

 Timely security breach solutioning to end users, Internal stakeholders & external customers experience

2.

Process Adherence 

Adherence to SLA’s (90-95%), response time and resolution time TAT

͏ ͏

Mandatory Skills: Zscaler Web Security .

Experience: 5-8 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.