Front Office Associate – Casino Operations Full Time NEW

Front Office Associate – Casino Operations

Location: Goa, Calangute
Industry: Casino & Hospitality
Experience: 2–5 Years (Casino/Hospitality Background Preferred)

Job Summary

We are looking for a professional and customer-oriented Front Office Associate to join our team. The ideal candidate should have experience in the casino, hospitality, hotel, or gaming industry and possess excellent communication and guest-handling skills.

Key Responsibilities

• Welcome guests and provide exceptional customer service.
• Handle guest registration, verification, and entry procedures.
• Assist guests with inquiries, requests, and concerns.
• Maintain accurate guest records and front office documentation.
• Coordinate with various departments to ensure smooth guest service.
• Answer and direct phone calls professionally.
• Provide information regarding casino facilities, promotions, and events.
• Ensure compliance with company policies and regulatory requirements.
• Maintain a professional and organized reception area.

Requirements

• 2–5 years of experience in a casino, hotel, hospitality, or customer service role.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Basic computer proficiency and knowledge of MS Office.
• Ability to work rotational shifts, weekends, and holidays.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.

What We Offer

• Competitive salary.
• Career growth opportunities.
• Dynamic and professional work environment.

Interested candidates are invited to apply with their updated resume.

Pay: From ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person