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Full job description
Trade Mitra is a customer support and account assistance platform dedicated to helping individuals access digital financial services with ease. Our primary focus is to guide users through the Demat account opening process, provide assistance with documentation requirements, and help clients understand the basic features and benefits of their accounts.
We believe that financial services should be simple, transparent, and accessible to everyone. Many people face difficulties while completing online account registration, verifying documents, or understanding account-related procedures. Trade Mitra aims to bridge this gap by offering step-by-step guidance and reliable customer support throughout the process.
Our team assists clients with account onboarding, application tracking, profile updates, and general support related to digital investment account services. We strive to provide timely responses, clear communication, and a smooth customer experience. Whether a client is opening a new account for the first time or requires assistance with account-related queries, Trade Mitra is committed to providing professional support at every stage.
At Trade Mitra, customer satisfaction is our priority. We focus on delivering accurate information, maintaining transparency, and ensuring that every client receives the assistance they need. Our mission is to simplify the journey toward digital financial participation by making account opening and support services convenient, efficient, and user-friendly.
Trade Mitra continues to work towards building trust, improving customer experiences, and helping individuals confidently navigate the growing world of digital financial services.
Pay: ₹19,500.00 – ₹27,500.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: Remote