Chief Human Resources Officer Full Time

About the Role

We are hiring a Chief Human Resources Officer (CHRO) to design and scale a high-performance organization across multiple cities.

This is not an HR operations role. You will be directly accountable for talent quality, hiring velocity, productivity per employee, and organizational effectiveness. HR here is not a support function. It is a core business driver.

If your approach to HR is policy-driven, engagement-led, or culture-first without performance accountability, this role is not for you.

What You Will Own

1. Talent Engine (Hiring at Scale)

• Build a predictable, high-velocity hiring system across functions (sales-heavy environment)
• Own funnel metrics end-to-end: sourcing → screening → selection → onboarding
• Improve both time-to-hire and quality-of-hire simultaneously

2. Organizational Design

• Architect team structures aligned to revenue and expansion goals
• Define roles, spans, reporting lines, and eliminate inefficiencies
• Continuously evolve org design as the company scales

3. Performance & Accountability

• Build and enforce a clear performance management system
• Define KPIs for every role linked to business outcomes
• Drive performance reviews, PIPs, and exits without delay

4. Compensation & Incentives

• Design compensation structures tied to output and business results
• Align incentives across sales, operations, and leadership
• Ensure top performers are retained and underperformers are managed out

5. Leadership Development

• Build a strong second line of leadership across locations
• Identify and develop high-potential talent
• Partner directly with business heads on capability building

6. Culture (Defined by Performance)

• Build a culture of ownership, speed, and accountability
• Remove tolerance for low performance
• Ensure alignment across all offices

Who You Are

• Experience in high-growth, target-driven environments (sales-heavy preferred)
• Demonstrated ownership of scaling teams (>200 employees) or managing high-volume hiring (>50 roles/month)
• Proven track record of improving productivity, hiring efficiency, or retention with measurable outcomes
• Strong operator who can build systems, not just manage teams
• Data-driven: you think in metrics, not opinions
• Comfortable making and executing tough decisions

What Will Disqualify You

• Focus on policies, engagement, or culture programs without measurable impact
• Inability to link HR decisions to business metrics
• Lack of experience in high-growth or performance-driven environments
• Avoidance of performance management or difficult decisions

Why This Role

• Direct ownership of company-wide performance through people strategy
• Opportunity to build and scale a multi-city organization
• High autonomy with high accountability
• Work closely with leadership on critical business decisions