Team Lead Manager Full Time

Company Description

Founded in 2016, Sunlightsol Technologies specializes in delivering full-cycle technology and support solutions, including software development, web and app development, and scalable customer support and BPO services. With a team of 60+ experts in India, the US, the UK, Canada, and Australia, Sunlightsol empowers businesses by providing custom-built digital solutions and round-the-clock support. Our mission is to help businesses thrive in a competitive environment through reliable, scalable, and efficient solutions. We emphasize agile development and KPI-driven approaches to ensure measurable success for our clients.

Role Description

We are seeking a dedicated Team Lead Manager for a full-time position to join our dynamic and remote global team. The Team Lead Manager will oversee and guide a team of professionals to achieve project goals and deliverables. Responsibilities include managing team performance, developing project timelines, delegating tasks, and ensuring seamless communication between team members and stakeholders. The role also requires proactive problem-solving, offering mentorship, and driving process improvements to maintain operational excellence.

Qualifications

• Experience in team management, performance evaluation, and leadership skills.
• Strong project management abilities, including task allocation, progress tracking, and deadline management.
• Knowledge of process improvement and workflow optimization.
• Excellent verbal and written communication skills for team and stakeholder coordination.
• Familiarity with software development, web development, and app development processes.
• Experience with customer support, technical support, and BPO solutions is an advantage.
• Ability to work effectively in a remote, collaborative environment.
• A bachelor’s degree in Business Administration, IT, or a related field is preferred but not required.