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Full job description
Job Title: Customer Support Representative (Web Hosting & Domain Services)
Job Description:
We are seeking a Customer Support Representative to assist customers with domain registration, web hosting, and website services. The role involves handling inquiries via phone, email, and chat, resolving basic technical and billing issues, and ensuring a smooth customer experience. You will also document interactions and escalate complex issues to the relevant teams when needed.
Requirements:
- Strong communication skills
- Basic knowledge of domains, hosting, or websites (preferred)
- Problem-solving ability with a customer-first approach
A great opportunity for individuals looking to grow in the web services and customer support domain.
Pay: ₹38,000.00 – ₹45,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person