Salesforce Techno-Functional Consultant Full Time

Job Location: Kodathi, Bengaluru

Work Model: 3 Days Work from office[Hybrid]

Job Description:

• 7-15 yrs years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel, Routing, Debugging test cases.
• 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.
• 5+ years of hands-on experience in Aura, LWC, and JavaScript programming.
• Experience building Salesforce integrations with 3rd party apps and AppExchange products.
• Experience working in highly available, scalable, and secure systems.
• Effectively communicate technical requirements/design work to engineers and non-technical requirements to the business side.
• Experienced in Salesforce deployment (CI/CD, Jenkins) process.
• Comply with change management policies to ensure data integrity and system stability.
• Salesforce Service Cloud / Architect certifications.
• Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.

Additional Notes[Pre-screening questions]:

1. Min 3-4 Service cloud implementation from scratch – Enterprise level implementation

2. Complete configuration side of implementation on Service cloud

3. Omnichannel Configurations

4. BA level experience

5. Service Cloud Techno, Functional – 60% and 40% Technical

6. Service Coud + Salesforce Admin advance certification