Job Title: Telecalling Executive
Job Description:
Telecalling executives are expected to make outbound calls as well as manage inbound calls from customers to promote services/products, generate leads, and maintain relations with the customers. Communication skills, persuading ability, and computer literacy are the essential requirements for this post.
Job Responsibilities Include:
Outbound calls to prospects/customers
Inbound calls and customer support
Effective marketing of the services/products
Generation of leads and conversion into sales
Maintenance of the customers’ data base
Follow-up with customers from time-to-time
Meeting target calls/sales numbers set for each day/week/month
Handling of customers’ complains with professionalism
Providing feedback to managers regarding customer demands
Skills Required:
Effective communication skills
Listening and persuasion abilities
Fundamental computer skills (MS Office, CRM software)
Rejection and pressure tolerance
Efficient time management and multitasking skills
Positive disposition and customer-oriented mindset
Qualifications:
Education:
Minimum qualification: 12th class pass / graduate degree (preferably)
Experience:
0 to 2 years (fresh graduates may apply)
Fluency in language (English, Hindi, or local language such as Odia)
Working Conditions:
Office environment or work from home (as per organization)
Shifts may be rotational or day shift
Result-oriented job
Job Type: Fresher
Pay: ₹18,086.00 – ₹26,200.45 per month
Benefits:
Work Location: In person
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