Head – Administration Full Time

Voltas is the No. 1* Room Air Conditioner Brand in India. Apart from ACs, Voltas offers a wide range of cooling products including Air Coolers, Commercial Refrigeration, Water Coolers and Water Dispensers. Apart from being the leader in consumer products, Voltas is also one of the world’s premier engineering solutions providers and project specialists. We offer engineering solutions for a wide spectrum of industries such as heating, ventilation,

air conditioning, refrigeration, electro-mechanical projects, water management, mining, construction & textile.

POSITION/ ROLE

Head – Administration

LOCATION

Mumbai

OBJECTIVE

To lead and govern the organisation’s enterprise-wide administrative and facilities strategy across locations, enabling business continuity, statutory compliance, cost discipline, and a safe, high-performing workplace aligned to organisational growth.

This role oversees high‑complexity, multi‑location administrative operations involving large vendor ecosystems, significant annual budgets, and diverse workforce populations.

KEY DELIVERABLES

Administration & Facility Management (All-India)

• Provide strategic and operational leadership for office and facility management across corporate offices, branches, warehouses, Guest Houses & DSCs.
• Ensure optimal upkeep of infrastructure including security, housekeeping, maintenance, transport, pantry, space utilization, and renovations.
• Drive standardization of administrative practices and service levels across locations.
• Ensure workplaces comply with safety, security, and organizational standards.

Vendor, Contract & Cost Management

• Lead identification, negotiation, onboarding, and governance of key administrative vendors (facility management, AMCs, security, travel, logistics, etc.).
• Establish and monitor SLAs, vendor performance metrics, renewal cycles, and audit mechanisms.
• Own administration budgets, drive cost optimization initiatives, and ensure financial discipline without compromising service quality.
• Approve major contracts, Capex, and Opex within defined authority limits.

Compliance, Statutory & Risk Governance

• Ensure compliance with all facility and administration-related statutory requirements (fire & safety norms, FSSAI, labor laws, shop & establishment, licenses, insurance, etc.).
• Act as the custodian of administrative SOPs, policies, and risk mitigation frameworks.
• Lead internal and external audits related to admin and facilities; ensure timely closures of observations.
• Proactively assess and mitigate infrastructure, safety, and operational risks.

Asset, Infrastructure & Inventory Governance

• Oversee asset lifecycle management including procurement, tagging, utilization, audits, and disposals.
• Ensure accurate fixed asset records and adherence to audit and finance guidelines.
• Govern inventory planning for office supplies and administrative resources.

Travel, Logistics & Employee Services

• Define policies and governance for travel, accommodation, logistics, and guest management.
• Ensure high-quality administrative support for senior management and business-critical stakeholders.
• Enhance employee experience through responsive and efficient services.

Strategic Initiatives & Continuous Improvement

• Lead digitization, automation, and process improvement initiatives.
• Benchmark practices with industry standards and implement best-in-class solutions.
• Support organizational expansion, new office setups, project mobilization, and infrastructure scalability.

Essential Attributes

• Strong leadership and stakeholder management capabilities
• Strategic thinking with deep operational execution experience
• Expertise in vendor negotiations, contract management, and budgeting
• Strong understanding of statutory compliance and risk management
• Ability to drive cost optimization and process excellence
• Data-driven reporting, governance, and decision-making skills

REPORTING

Head – People & Culture

REPORTEES

Regional Administration Managers