Technical Support Specialist-2 Full Time NEW

This Position reports to:

Sales Director – Installation Products, India

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What We Believe In

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. That’s our story. Make it your story.

Your Role And Responsibilities

In this role, you will have the opportunity to Handle Sales, marketing and prescription activities related to products, within the defined industry segment for PAN India. Each day, you will ensure that the division and related sales units substantially improve their sales, margins, market share, and customer satisfaction in the select market segment. You will also showcase your expertise by developing and implementing a market-based strategy including direct, third party, and project sales and enhancing cross-division and cross-region business-led collaborations for the specific market segment.

The work model for the role is:

This role is contributing to the ABB India, Electrification Business Installation Products in India. will be based at Bangalore – India.

You will be mainly accountable for:

• LPS Design & Engineering: Design and develop Lightning Protection Systems (LPS) for buildings, infrastructure, industrial, and renewable energy projects in compliance with IEC 62305 and NFC 17-102 standards.
• Risk Assessment & BOM Preparation: Perform lightning risk assessments using tools/CAD and prepare accurate Bills of Materials aligned with project designs and protection levels.
• Cross-Functional Collaboration: Work closely with sales, project, and civil/electrical teams to integrate LPS into overall system designs and customer solutions.
• Technical Documentation & Support: Prepare detailed technical drawings, reports, and documentation, and provide technical guidance and problem-solving assistance to installation teams and system integrators.
• Customer Focus & Reporting: Understand customer needs to identify new business opportunities and provide regular performance and insight reports to management.

Qualifications for the role:

• Education & Experience: Diploma or BE in Electrical & Electronics with 5+ years of experience in lightning protection and earthing system design.
• Standards Understanding: Comprehensive knowledge of lightning protection standards IEC/IS 62305 and NFC 17-102, including their practical application in designs.
• Design & BOM Skills: Demonstrated capability in lightning protection and earthing system design, along with accurate Bill of Materials (BOM) preparation.
• Risk Assessment: Practical experience with lightning risk assessment methodologies for various types of projects.
• Design Tools Proficiency: Proficient in AutoCAD or similar design tools for preparing layouts, drawings, and technical documentation.
• Domain Knowledge: Good understanding of solar and renewable energy projects, and their specific lightning and earthing requirements.
• Earthing Systems Proficiency: Comprehensive knowledge of different earthing systems applicable to industrial, commercial, infrastructure, and renewable installations.
• Collaboration & Communication: Effective relationship management with sales and marketing teams, stakeholders, and customers, supported by proficient written and verbal communication skills.

More About Us
ABB Installation Products Division (formerly Thomas & Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division’s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquid tight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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