Assistant Manager Client Servicing Event Management Full Time NEW

Job description:

Job Title: Assistant Manager Client Servicing Event Management

Job Description: We are seeking a dynamic and experienced Client Servicing professional to join our team in the vibrant and fast-paced event industry. As an Assistant Manager, you will play a pivotal role in ensuring seamless communication and collaboration between our clients and internal teams, delivering exceptional event experiences.

Responsibilities:

1. Client Relationship Management:

• Build and maintain strong relationships with clients, understanding their event requirements and ensuring client satisfaction.
• Act as the main point of contact for clients, addressing queries and concerns in a timely and professional manner.

2. Project Coordination:

• Oversee the end-to-end execution of events, collaborating with internal departments such as logistics, creative, and production to ensure flawless delivery.
• Develop and manage project timelines, budgets, and resources effectively.

3. Strategic Planning:

• Work closely with clients to understand their objectives and provide strategic input to create impactful event solutions.
• Identify opportunities for upselling and expanding our services to existing clients.

4. Communication:

• Effectively communicate client needs and expectations to internal teams, ensuring alignment and clear understanding.
• Prepare and deliver client presentations, proposals, and post-event reports.

5. Problem Solving:

• Proactively identify and resolve challenges during event planning and execution, ensuring a smooth and successful outcome.

6. Team Collaboration:

• Collaborate with cross-functional teams to ensure the successful implementation of client projects.
• Foster a positive and collaborative work environment.

7. Market Research:

• Stay updated on industry trends, competitors, and client preferences to enhance our service offerings.
• Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in client servicing within the event industry.
• Strong project management and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast-paced environment.
• Proven experience in client servicing, preferably in event management industry.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Event Management: 2 to 3 years (Required)

Salary:

• Upto 35k/ month