Department: Group Digital Service Operations
Experience: 2 to 4 years
Job Location: Bangalore or Gurgaon
Role Summary
The Application Support Engineer will be responsible for providing technical support, maintenance, and continuous improvement of business-critical applications. This role involves incident resolution, root-cause analysis, monitoring, and ensuring the stability, performance, and availability of enterprise applications. The engineer will collaborate closely with development, infrastructure, and business teams to ensure seamless service delivery.
Responsibilities
Key Responsibilities
Qualifications
Education Qualifications
Certifications (Preferred)
Additional Requirements
#KGS
SFIA Competency Table
SFIA Skill Level Description Expected Proficiency
ASUP 3 Support Good troubleshooting ability
SWDN 3 Dev Understands low-code components
ITOP 3 Ops Basic environment knowledge
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