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POSITION OVERVIEW
Genient Technologies, a precision genomics and molecular diagnostics company, seeks a detail-oriented and proactive Office Administrator & Sales Coordinator to bridge internal operations with external client relationships. You will serve as the critical liaison ensuring seamless communication, follow-ups, and coordination across departments and with clients, enabling Genient’s strategic growth in clinical genomics, NGS diagnostics, and specialized molecular testing.
KEY RESPONSIBILITIES
• Act as the primary coordination hub between internal teams (Sales, Operations, Lab, Finance) and external clients, partners, and vendors
• Manage client follow-ups, ensure timely responses to inquiries, and maintain comprehensive communication logs
• Prepare and maintain detailed sales trackers, client databases, and project pipelines in Excel with advanced formulas, pivot tables, and dashboards
• Coordinate appointment scheduling, sample collection logistics, and event management
• Draft professional correspondence, quotations, and follow-up communications with fluent spoken and written English
• Support conference planning and trade show coordination, including booth setup, materials, and attendee tracking
• Generate periodic reports on client interactions, sales metrics, and operational metrics using Excel analytics
• Manage office administration including scheduling, documentation, compliance records, and vendor coordination
REQUIRED QUALIFICATIONS
• Bachelor’s degree (any discipline); background in life sciences, healthcare, or business operations preferred
• 3+ years of administrative, operations, or sales coordination experience in biotech, diagnostics, or life sciences
• Expert-level proficiency in Microsoft Excel: advanced formulas, pivot tables, data visualization, dashboards, and VBA preferred
• Fluent spoken and written English
• Strong organizational and time-management skills; ability to juggle multiple priorities simultaneously
• Excellent interpersonal and communication skills; comfortable interfacing with all organizational levels
• Proficient in CRM systems or sales tracking tools (Salesforce, HubSpot, or Zoho CRM preferred)
• Ability to work independently with minimal supervision and proactively identify improvements
DESIRABLE QUALIFICATIONS
• Familiarity with life science research diagnostics, genomics, NGS, or molecular biology terminology
• Experience with event coordination or conference management
• Hindi language proficiency (conversational or fluent)
WORK LOCATION & SCHEDULE
Location: Genient Technologies, Noida, Sector 36, Uttar Pradesh
Work Hours: Fixed daytime schedule (Monday–Friday, 9:00 AM–5:00 PM, with flexibility for client timezones)
Travel: Occasional domestic and international travel for conferences, trade shows, and client meetings (estimated 5–10% annually)
CORE COMPETENCIES
• Communication & Liaison: Bridging internal/external stakeholders
• Data Management & Analysis: Excel mastery and reporting
• Client Relationship Management: Follow-up discipline and responsiveness
• Operational Coordination: Logistics, scheduling, event planning
• Problem-Solving: Proactive identification and resolution of bottlenecks
WHAT WE OFFER
• Competitive salary commensurate with experience and qualifications
• Comprehensive health insurance and statutory benefits
• Professional development and training opportunities in life sciences and diagnostics
• Exposure to cutting-edge precision medicine and genomics initiatives
• Collaborative, inclusive work culture with emphasis on diversity and empowerment
• Career progression in a growing biotech organization
APPLICATION & SELECTION PROCESS
Interested candidates are invited to submit a CV, cover letter, and a brief portfolio of Excel work samples (anonymized) demonstrating dashboard/tracking capability. Selected candidates will participate in interviews including a written assessment and practical Excel exercise.
Genient Technologies is an equal opportunity employer committed to building diverse, inclusive teams. We encourage applications from candidates of all backgrounds, with special emphasis on women in STEM and leadership roles.