Admission Executive Full Time NEW

Key Responsibilities

Student Inquiries & Communication

• Handle inquiries from prospective students and parents via phone, email, and in-person.
• Provide accurate and up-to-date information on courses, eligibility, application procedures, and exam-related queries.
• Address and manage inquiries related to PSC (Public Service Commission) exam preparation programs.

Application Review & Processing

• Verify and process admission applications to ensure completeness and accuracy.
• Track essential documents such as academic transcripts, ID proofs, and test scores.

Admission Support & Guidance

• Guide applicants through each stage of the admission process.
• Resolve queries and provide personalized assistance to ensure a positive and informed experience.

Sales Responsibilities

• Conduct outbound tele-calling and follow-ups with prospective students to generate and convert leads.
• Counsel and convince students/parents to enroll in courses by clearly explaining program benefits.
• Achieve admission targets and contribute to overall revenue goals.
• Maintain a strong pipeline of leads and ensure timely follow-ups.
• Handle objections and provide appropriate solutions to maximize conversions.
• Coordinate with the marketing team to work on lead generation campaigns.

Event Coordination

• Plan and coordinate admission-related events such as campus visits, open houses, and webinars.
• Represent the institution at educational fairs, recruitment drives, and PSC awareness seminars.

Data Management & Reporting

• Maintain accurate records of applicants and admission status using CRM tools.
• Prepare reports to analyse trends, track PSC program inquiries, and monitor admission targets.

Policy Adherence

• Ensure compliance with institutional policies and regulatory guidelines.
• Stay updated on developments in the education sector.

Team Collaboration

• Partner with the marketing team to implement recruitment and promotional strategies.
• Liaise with academic departments and PSC coaching faculty.

Continuous Improvement

• Gather feedback from applicants and new students to improve the admission process.
• Identify opportunities to enhance support for students preparing for competitive exams like the PSC.

Desired Skills & Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal and customer service abilities
• Convincing and negotiation skills (sales-oriented mindset)
• Organized, detail-oriented, and capable of handling multiple tasks
• Familiarity with CRM platforms and Microsoft Office
• Problem-solving mindset and ability to work under pressure
• Prior experience in admissions, counselling, customer service, or sales is a plus
• Knowledge or interest in public service examinations is an advantage

Job Types: Full-time, Permanent

Pay: ₹17,500.00 per month

Benefits:

• Paid sick time

Work Location: In person